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- Tasks: Manage client accounts, coordinate logistics, and ensure timely delivery of solutions.
- Company: Leading UK & EU logistics provider with a rich history since 1999.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a diverse team and make an impact in the fast-paced world of logistics.
- Qualifications: 3+ years in freight forwarding, strong communication skills, and a passion for results.
- Other info: Opportunity to travel and represent the company at global events.
The predicted salary is between 30000 - 35000 £ per year.
Our client is a market leader in UK & EU gateway logistics solutions, located in Feltham. They have a rich history, trading since 1999. They offer specialist bespoke solutions for the international freight forwarding industry, e-commerce business, global courier & postal systems. This role sits within an Operational department working as part of a varied and diverse operation logistics team.
Responsibilities and Duties
- Client Account Management
- Act as the main contact for assigned accounts, building strong, long-term relationships.
- Ensure timely delivery of solutions and communicate progress to stakeholders.
- Drive growth within existing accounts and resolve escalations to prevent issues.
- Prepare accurate invoices, maintain billing records, and support month-end reporting.
- Work with internal teams to resolve discrepancies and customer inquiries.
- Coordinate with freight forwarders and third parties for quotes and timely shipments.
- Negotiate contracts and ensure compliance with import/export regulations.
- Partner with marketing to maintain brand visibility and monitor market trends.
- Represent CCL at global conferences and exhibitions.
- Provide cover for colleagues during busy periods.
Qualifications and Skills
- Essential
- A highly motivated professional with a passion for delivering results.
- Minimum 3+ years’ experience in freight forwarding or international logistics.
- Proven track record in account management or a similar client-facing role.
- Solid understanding of international trade regulations and customs clearance processes (UK and global).
- Demonstrated ability to deliver client-focused solutions and anticipate customer needs.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Strong organisational skills and the ability to manage multiple projects simultaneously with attention to detail.
- Flexibility to travel to designated markets as required.
- Previous involvement in export projects and familiarity with export operations.
- Leadership experience managing projects or small teams.
- Excellent communication, negotiation, and problem-solving skills.
- Proficiency in MS Office and relevant software tools.
- Strong listening, negotiation, and presentation abilities.
- Additional language skills (e.g., Spanish, Portuguese, Mandarin) are a plus for supporting Asia and Latin American markets.
Freight Coordinator in London employer: AGS
Contact Detail:
AGS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the freight forwarding and logistics industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their services and how they stand out in the market. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As a Freight Coordinator, you'll need to influence stakeholders and manage client relationships. Role-play common interview scenarios with a friend or use online resources to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Freight Coordinator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Freight Coordinator role. Highlight your experience in freight forwarding and account management, and don’t forget to showcase your understanding of international trade regulations. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about logistics and how your skills align with the responsibilities listed in the job description. Be genuine and let your personality come through – we love to see that!
Showcase Relevant Experience: When filling out your application, make sure to highlight any relevant experience you have in client account management and logistics coordination. We’re looking for someone who can hit the ground running, so don’t be shy about your achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at AGS
✨Know Your Freight Forwarding Stuff
Make sure you brush up on your knowledge of international logistics and freight forwarding. Understand the key regulations and customs processes, as this will show your potential employer that you're not just a candidate, but someone who truly gets the industry.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client accounts in the past. Think about specific situations where you built strong relationships or resolved issues. This will demonstrate your ability to deliver client-focused solutions, which is crucial for the role.
✨Be Ready to Discuss Team Dynamics
Since this role involves working within a diverse operational team, be prepared to talk about your experience collaborating with others. Highlight any instances where you provided support during busy periods or led projects, as teamwork is key in logistics.
✨Practice Your Communication Skills
Given the importance of communication in this role, practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend, focusing on how you can influence stakeholders and present ideas effectively.
