AGS is seeking a Level 2 Support Engineer for its London-based, transatlantic service desk. The role centers on macOS with Jamf Pro, while also supporting Windows and Microsoft 365.
You will act as the escalation point between first-line support and senior engineers, working closely with an external Mac support partner. Ideal candidates have 3+ years enterprise IT support, strong macOS knowledge, Jamf expertise, and working knowledge of Windows and Microsoft 365.
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