AGS is seeking an experienced CRM & Lifecycle Manager to own the customer relationship beyond acquisition, using data, insights and targeted communications to boost retention and lifetime value. You will lead the customer journeys from welcome to re-engagement and help grow Garden Rewards into a meaningful loyalty proposition.
The role focuses on revenue, retention and customer value, with success measured by commercial impact rather than volume of messages, requiring hands-on automation,
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CRM & Lifecycle Leader: Growth, Loyalty & Retention employer: AGS
As a leading European private equity firm, we pride ourselves on fostering a dynamic and inclusive work environment in our London office. Our commitment to employee growth is evident through continuous training opportunities and a collaborative culture that encourages innovation and excellence in supporting high-growth technology businesses. Join us to be part of a team that values your expertise and offers a unique chance to work at the forefront of the software and technology sectors.