At a Glance
- Tasks: Visit customers to solve pest control issues and provide top-notch service.
- Company: AGS Support Services Limited is a leading pest control provider in the UK.
- Benefits: Enjoy a fully expensed company vehicle, mobile, PPE, uniform, and a pension scheme.
- Why this job: Join a dynamic team, gain expert training, and make a real impact in pest control.
- Qualifications: Minimum 2 years' pest control experience and RSPH/BPCA level 2 or 3 qualification required.
- Other info: This role offers flexibility, independence, and opportunities for career growth.
The predicted salary is between 24000 - 36000 £ per year.
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Client:
AGS Support Services Limited
Location:
London, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
ecbdfc44f37c
Job Views:
23
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
Day to day we visit customers with a wide range of pest control issues and use our problem-solving talents to determine the most effective solutions, along the way providing the best customer service possible. Every day is different as we deal with a varied range of creepy crawlies, ranging from rats to bed bugs, so you need to be prepared to get your hands dirty. This job will involve a lot of walking and working on your own, using your own initiative and managing your own time.
Whilst you don’t need to be an Olympic medalist, our jobs can be sometimes quite physically demanding, e.g. crawling/lifting/climbing. Your day will be busy and you will have targets to work towards. This isn’t a typical 9-5 desk job – you will be out and about and working on your own, however a manager will only be a phone call away. Our promise to you is that through our excellent training you will be an expert in this field.
KEY RESPONSIBILITIES
- Excellent communication skills – verbal and written
- An understanding that service is not just the technical elements of the role, but that also the nature of positive human relationships
- Self-organised. You like things to be in their proper place – always!
- Welcome teamwork whenever its’ needed – the organisation has some large customers and can undertake large-scale projects and contracts.
- You will be able to tell good customer stories and have plenty of examples
- Deliver quality inspection, infestation and treatment pest services to both commercial and residential premises Respond to pest control service requests within the required Service Level Agreements
- Meet KPI’s for quality, performance and Customer satisfaction
- Complete detailed service reports for work completed and record all visit information using android/ PDA technology
- Complete pest services safely in line with Health and Safety and quality guidelines
- To fully inspect clients premises for pest, actual or risk of, whilst also determining potential entry points
- To carry out the correct treatment for pests found, and to advise customer of any pests found or notes as a risk
- To advise the customer of maintenance requirements to prevent pests entering the building both verbally and in writing/ To make clients aware of all risks associated with the recommendations
- To ensure sales team are aware of the advice provided via a sales lead and by telephone
- To highlight hygiene/housekeeping issues with the client, both verbally and in writing with the reason for concerns
- To clean and remove evidence of infestation (e.g. droppings) from a client’s premises and dispose of in the appropriate location
EXPERIENCE & SKILLS REQUIRED
- Minimum of 2 years’ pest control experience and qualified to RSPH/BPCA level 2 or Level 3
- Will have a broad knowledge of pest control and an enthusiasm to apply practically
- Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions and hot conditions
- Good communication skills with a proactive approach to resolving issues
- Good organisational and time management skills and the ability to plan and prioritise workload with limited supervision
- A full driving licence
ABOUT US
We are the experts in Pest Control, providing quality, dependable and friendly services to any customer big or small across the UK.
are a government accredited learning organisation that delivers qualifications and opportunities to its valued colleagues.
This is an exciting opportunity to join our organisation as we are expanding the pest control services we deliver to our clients. As a Pest Control Technician, you will be joining a motivated, innovative and friendly team in a company who ensures we deliver a quality service through a combination of high professional standards, quality inspections and treatment service and establishing effective working relationships.
Why AGSOne?
- Fast growing business with excellent opportunities for career progression and development.
- Individual training plans for each employee, including required competencies for current role, and incorporating medium-to-long term training and development for future career goals.
- Fully expensed and equipped company vehicle
- Company mobile, PPE, Uniform and all other equipment
- Company pension scheme
- Annual leave 20 days and 8 bank holidays
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Pest Control Technician - London employer: AGS Support Services Limited
Contact Detail:
AGS Support Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pest Control Technician - London
✨Tip Number 1
Familiarise yourself with common pests and their behaviours. Understanding the types of infestations you might encounter will not only help you in interviews but also demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current pest control professionals on platforms like LinkedIn. Engaging with industry experts can provide insights into the job and may even lead to referrals within AGS Support Services Limited.
✨Tip Number 3
Prepare to discuss your problem-solving skills during the interview. Think of specific examples where you've successfully resolved pest issues or provided excellent customer service, as these are key aspects of the role.
✨Tip Number 4
Showcase your ability to work independently. Since the job involves managing your own time and tasks, be ready to explain how you prioritise your workload and stay organised in a fast-paced environment.
We think you need these skills to ace Pest Control Technician - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant pest control experience, especially any qualifications like RSPH/BPCA level 2 or 3. Emphasise your problem-solving skills and ability to work independently, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for pest control and your commitment to excellent customer service. Provide specific examples of how you've successfully handled pest issues in the past and how you can contribute to AGS Support Services Limited.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure that both your CV and cover letter reflect your verbal and written communication skills. Mention any experiences where you effectively communicated with clients or team members.
Highlight Organisational Skills: Demonstrate your organisational and time management skills in your application. Discuss how you prioritise tasks and manage your workload, especially when working independently, as this will be important for meeting KPIs and service level agreements.
How to prepare for a job interview at AGS Support Services Limited
✨Show Your Problem-Solving Skills
As a Pest Control Technician, you'll need to demonstrate your ability to tackle various pest issues. Prepare examples from your past experience where you successfully identified and resolved pest problems, showcasing your analytical thinking and initiative.
✨Emphasise Communication Abilities
Excellent communication is key in this role. Be ready to discuss how you've effectively communicated with customers in the past, especially when explaining complex pest control solutions or addressing their concerns. Highlight any experiences that showcase your customer service skills.
✨Demonstrate Organisational Skills
Since the job requires self-organisation and time management, come prepared to talk about how you prioritise tasks and manage your workload. Share specific strategies you use to stay organised, especially when working independently.
✨Be Ready for Physical Demands
This role can be physically demanding, so it's important to show that you're up for the challenge. Discuss your comfort level with physical tasks like lifting, crawling, or working in confined spaces, and provide examples of how you've handled similar situations in previous jobs.