At a Glance
- Tasks: Lead cleaning teams to deliver top-notch service and maintain client relationships.
- Company: Join a dynamic team in Cardiff focused on excellence in cleaning operations.
- Benefits: Competitive salary, career growth, and a supportive work environment.
- Other info: Fast-paced role with opportunities for professional development and team culture.
- Why this job: Make a real impact by ensuring high standards and leading a motivated team.
- Qualifications: 3+ years in cleaning management with strong leadership and communication skills.
The predicted salary is between 30000 - 40000 £ per year.
- CLEANING ACCOUNT MANAGER | CARDIFF | 35K-40K | FULL-TIME
- We are currently recruiting for an experienced
Cleaning Manager to join our team and manage cleaning operations for one of our major clients in Cardiff.
This is an excellent opportunity for a proactive and organised individual with strong leadership skills and experience managing cleaning teams.
The successful candidate will be responsible for ensuring high standards of service delivery, supporting operational teams and maintaining strong relationships with the client.
Key Responsibilities
- Manage and support cleaning teams to ensure high standards of service are consistently delivered.
- Monitor cleaning standards and ensure work is completed in line with client expectations and service specifications.
- Carry out regular site visits, inspections and audits to identify areas for improvement.
- Act as a key point of contact for client representatives, responding to queries and resolving issues effectively.
- Build and maintain strong working relationships with clients, supervisors, cleaning operatives and other stakeholders.
- Provide leadership, guidance and support to supervisors and cleaning teams.
- Ensure company policies, procedures, health & safety requirements and industry standards are followed.
- Monitor performance and ensure contractual targets and KPIs are achieved.
- Support recruitment, onboarding, training and development of cleaning staff.
- Identify training needs and provide guidance to ensure teams are fully equipped to carry out their roles.
- Manage cleaning materials, consumables, equipment and stock levels effectively.
- Respond to operational issues and emergencies, ensuring minimal disruption to service delivery.
- Prepare reports and provide updates to senior management.
- Promote a positive team culture and ensure all employees maintain a professional image and approach.
About You
The ideal candidate will have
- Previous experience managing cleaning operations within a commercial environment.
- Minimum 3 years' experience in a cleaning management or similar operational management role.
- Strong leadership skills with the ability to motivate and manage teams effectively.
- Excellent communication and interpersonal skills.
- Ability to build positive relationships with clients and stakeholders.
- A proactive, flexible and solution-focused approach.
- Strong organisational and time management skills.
- Good knowledge of Microsoft Office packages, including Word, Excel and Outlook.
- Experience carrying out cleaning audits, managing performance and driving improvements.
- A good understanding of health & safety requirements within a cleaning environment.
Skills & Competencies
- Excellent communication and stakeholder management skills.
- Ability to adapt to changing priorities and work in a fast-paced environment.
- Strong problem-solving skills with a practical approach.
- Ability to confidently delegate tasks and manage performance.
- Professional, approachable and customer-focused attitude.
- Ability to work as part of a team while taking ownership of responsibilities.
Cardiff - Cleaning Account Manager employer: AGS Recruitment
AGS Recruitment is an excellent employer for those seeking a rewarding career as a Pest Control Technician in Weston-super-Mare. With a strong focus on employee development, you will benefit from comprehensive training and support, alongside opportunities for career progression. The company fosters a collaborative work culture, offering generous benefits such as fully expensed travel and competitive overtime rates, making it an attractive place to grow your skills and advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Cardiff - Cleaning Account Manager
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like AGS Recruitment.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like AGS Recruitment.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like AGS Recruitment, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Cardiff - Cleaning Account Manager
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show AGS Recruitment that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with AGS Recruitment specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. AGS Recruitment will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at AGS Recruitment
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at AGS Recruitment a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at AGS Recruitment.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at AGS Recruitment, showcasing your work ethic and the quality of your previous roles in janitorial services.
