Airport Ambassador - Passenger Experience & Operations in Glasgow
Airport Ambassador - Passenger Experience & Operations

Airport Ambassador - Passenger Experience & Operations in Glasgow

Glasgow Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer service and operational support in a bustling airport environment.
  • Company: Join a leading airport company dedicated to enhancing passenger experiences.
  • Benefits: Enjoy a competitive salary, flexible hours, and various perks.
  • Why this job: Be part of a dynamic team making travel smoother for everyone.
  • Qualifications: Customer service experience and a passion for helping others.
  • Other info: Fixed term role until October 2026 with great career potential.

The predicted salary is between 24000 - 36000 Β£ per year.

An airport company is looking for a Seasonal Airport Ambassador at Glasgow Airport. This role requires excellent customer service skills and attention to detail, as you will be providing operational support and ensuring high service standards in a busy environment.

The position is fixed term until October 2026 and includes a competitive salary and various benefits. Ideal candidates should have experience in customer service and a passion for improving customer satisfaction.

Airport Ambassador - Passenger Experience & Operations in Glasgow employer: AGS Airports

As a Seasonal Airport Ambassador at Glasgow Airport, you will join a dynamic team dedicated to enhancing passenger experiences in a vibrant and fast-paced environment. The company offers competitive salaries, comprehensive benefits, and a supportive work culture that values employee growth and development, making it an excellent choice for those seeking meaningful and rewarding employment in the aviation sector.
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Contact Detail:

AGS Airports Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Airport Ambassador - Passenger Experience & Operations in Glasgow

✨Tip Number 1

Get to know the airport! Familiarise yourself with Glasgow Airport's layout, services, and any recent updates. This will help you answer questions confidently and show your passion for the role.

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face as an Airport Ambassador and how you'd handle them. Role-playing with a friend can really help you nail those responses.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're serious about the position!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Airport Ambassador - Passenger Experience & Operations in Glasgow

Customer Service Skills
Attention to Detail
Operational Support
High Service Standards
Experience in Customer Service
Passion for Improving Customer Satisfaction
Communication Skills
Ability to Work in a Busy Environment

Some tips for your application 🫑

Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to improve customer satisfaction in previous roles. Use specific examples to really make your application stand out!

Attention to Detail is Key: Since this role involves operational support, it's crucial to demonstrate your attention to detail. We recommend mentioning any experiences where your keen eye for detail made a difference in your work or helped solve a problem.

Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their applications to the role. Make sure to align your skills and experiences with what we’re looking for in an Airport Ambassador.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!

How to prepare for a job interview at AGS Airports

✨Know Your Customer Service Basics

Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled difficult situations or improved customer satisfaction in the past. This will show that you understand the importance of excellent service in a busy airport environment.

✨Research the Airport and Its Operations

Familiarise yourself with Glasgow Airport and its operations. Knowing about their services, facilities, and any recent news can help you stand out. It shows genuine interest and that you're proactive, which is key for an Airport Ambassador role.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle stress. Think of situations where you had to think on your feet and how you resolved them. Practising these responses can help you feel more confident during the interview.

✨Show Your Passion for Customer Experience

Let your enthusiasm for improving customer satisfaction shine through. Share your ideas on how to enhance passenger experience at the airport. This not only demonstrates your passion but also shows that you're thinking about the role beyond just the basics.

Airport Ambassador - Passenger Experience & Operations in Glasgow
AGS Airports
Location: Glasgow
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  • Airport Ambassador - Passenger Experience & Operations in Glasgow

    Glasgow
    Full-Time
    24000 - 36000 Β£ / year (est.)
  • A

    AGS Airports

    100-200
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