Airside Operations Officer in Aberdeen

We have an exciting opportunity at Aberdeen Airport for an Airside Operations Officer to join our Airside Operations team. The role will be based at Aberdeen Airport.

What we can offer you:

• Competitive salary and benefits package
• Participation in our annual bonus plan
• 25 days annual holiday plus 8 public holidays
• Generous pension contributions
• Employee Assistance Programme
• Private Healthcare
• Flexible Benefit Platform
• Life Assurance Cover
• Free on-site car parking
• Agile/Flexible working, where appropriate for the role

Job Description

Ensure safe and compliant management of all operational activities undertaken airside in accordance with UK Reg (EU) 139/2014, other applicable CAA guidance and local instructions. Deliver high standards of customer service to internal and external stakeholders through the efficient operation of the Airport Consolidated Control Centre, combined with effective stand allocation and flight and airfield information services.

Principle accountabilities

• Safety, Inspection & Auditing
  Ensure safety remains the top priority by conducting routine inspections and audits of airside operations. Accurately log all faults and ensure corrective actions are tracked to completion.
• Airfield Safety Inspections
  Perform regular safety checks of runways, taxiways, grass areas, aprons, and lighting systems (both on- and off-airfield). Identify, record, and resolve hazards such as foreign object debris or obstructions (e.g., cranes).
• Wildlife Management & Bird Patrols
  Conduct bird and wildlife patrols, using dispersal methods provided to ensure the safety of aircraft. Maintain logs of species and dispersal techniques and monitor activity trends.
• Marshalling & Safety Escorts
  Provide aircraft marshalling and airside safety escorts as required and, as directed, assist with additional safety related functions relating to the safe operation of aircraft, vehicles or persons. Provide support to emergency services and control authorities during any emergency events as required.
• Consolidated Control Centre (CCC) Operations
  Manage live operational systems in the CCC including updating stand allocations in real time in response to information from stakeholders, data logging of all airside activity and responding to any changing operational needs and priorities as they arise.
• Contractor Oversight
  Monitor airside contractor activity, perform site handovers and inspections, and ensure all safety documentation and work permits are current, with any restrictions being adhered to at all times.
• Regulatory Compliance
  Ensure airside personnel comply with statutory instructions, local notices, and safe working practices. Oversee anti-icing chemical usage and vehicle maintenance to reduce environmental impact.
• Stakeholder Engagement
  Coordinate with internal and external partners (ATC, airlines, security, maintenance, police, Border Force, fire service, terminal staff) to share operational status and safety advice. Foster customer-focused service delivery.
• Winter Operations Support
  Provide on-call and on shift support in winter conditions, co-ordinating the clearance and chemical treatment of aerodrome surfaces to ensure continued serviceability with minimal operational disruption.
• Incident Investigation & Safety Solutions
  Monitor all airside operator activities, attend and support the investigation of any incidents or near miss events as per CAP 642 and internal procedures. Propose safety-driven solutions within operational and environmental constraints.
• Communication & Change Management
  Effectively communicate at all levels, both written and verbally. Independently manage tasks under pressure and support change initiatives.
• Deputy Supervisor Duties
  Act as deputy to the Airfield Duty Supervisor when required.
• Security & Surveillance
  Utilising all aspects of the CCTV and alarm system to carry out terminal and airport patrols to ensure the terminal and airfield is secure and any potential safety and security risks are identified.
• Emergency & Crisis Response
  Support allocation of staff during emergencies, coordinating with the Airfield Duty Supervisor and the Airport Duty Manager to restore normal operations swiftly.
• Information Dissemination & Documentation
  Communicate airfield status and safety advisories. Maintain clear incident records and complete required documentation.
• Project Participation
  Contribute to cross-functional projects and working groups for personal development or operational improvement.

Qualifications

• Airside driving experience preferred but not essential.
• Ability to obtain and maintain a Firearms Certificate.
• A practical knowledge and understanding of airside operational practices and procedures.
• A good standard of education preferably educated to higher education level or with relevant operational experience.
• Keyboard skills and ability to use bespoke computer packages is essential.
• Knowledge of the Airport Security Operation is preferred.
• The ability to communicate clearly at all levels of the organisation and with external organisations both orally and in writing with confidence and diplomacy.

Framework and boundaries

• Make informed decisions within strict guidelines of the DFT, CAA, ICAO, EASA and HSE.
• Works as part of the airport team and can clearly identify and communicate to others when required on operational issues.
• The post holder must be confident in their own problem-solving skills and must be able to offer a wide range of communication skills when dealing with customer enquiries and sensitive issues.
• The post holder is required to keep up to date with changes in legislation and processes that affect the service they provide to the customer.
• The post holder will be required to have CTC clearance.
• A commitment to maintain high levels of safety and be proactive in the management of safety and security within the airport to meet the airports objectives.

Inclusive Recruitment Process

Diversity & Inclusion is important to us here at the AGS Group. We want to ensure that our process is inclusive for all applicants. If you have any questions or need any support with your application, we are here to help. Please contact our recruitment team at ags_recruitment@agsairports.co.uk