The Job:
An opportunity has arisen for a Parts Advisor to join a successful and growing machinery business. Working as part of a busy aftersales team, you will be responsible for supporting customers, service teams and workshop operations by ensuring the correct parts are identified, sourced, and supplied efficiently. This role would suit someone with strong customer service skills, good organisation and an interest in machinery or engineering.
Key responsibilities:
- Act as the first point of contact for customers regarding parts and aftersales enquiries
- Identify, source, and supply the correct parts using manufacturer catalogues and internal systems
- Process customer orders accurately and efficiently
- Maintain stock levels, receive deliveries, and manage inventory organisation
- Support workshop and service teams with internal parts requirements
- Build strong relationships with customers by providing a professional and responsive service
- Complete invoicing, administration, and associated paperwork
- Maintain a clean, organised, and professional parts department and retail area
The Company:
A well established supplier of agricultural and ground care machinery, providing high quality products and aftersales support to customers across the sector. The business is committed to delivering excellent customer service while investing in its people through training, development, and long-term career opportunities.
The Candidate:
- Previous experience within a Parts Advisor, Parts Representative, Stores, or Customer Service role, ideally within automotive, agricultural, construction, commercial vehicle or engineering sectors
- Excellent communication and customer service skills with the ability to build strong relationships
- Good IT skills and confidence using stock management systems
- Strong organisational skills with excellent attention to detail and the ability to manage priorities
- Positive, proactive approach with the willingness to learn and develop
- Team-focused with strong problem-solving abilities and a reliable work ethic
The Package:
- Salary up to £35,000 DOE with opportunities for additional bonuses
- Generous annual leave entitlement including bank holidays
- Pension scheme with employer contributions
- Ongoing training and career development opportunities
- Company workwear provided
- Friendly and supportive working environment
- Genuine opportunities for progressio
Candidate Requirements
All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role applied for. Candidates must also have the legal right to work in the UK or hold a valid visa permitting employment.
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Read more in Nantwich employer: Agricultural Recruitment Specialists
Join a leading engineering and infrastructure business that prioritises innovation and sustainability in the delivery of anaerobic digestion and biogas projects across the UK and Ireland. With a strong focus on employee development, you will benefit from a supportive work culture that encourages continuous improvement and offers competitive remuneration, including a car allowance and bonus. This role not only provides the opportunity to lead multidisciplinary teams but also to make a meaningful impact in the field of sustainable infrastructure.
Contact Details:
Agricultural Recruitment Specialists Recruitment Team
