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- Tasks: Provide top-notch technical support and training for agricultural machinery across Scotland and Northern Ireland.
- Company: Join a leading global manufacturer known for innovation and service excellence.
- Benefits: Enjoy a competitive salary, company car, private medical insurance, and generous leave.
- Why this job: Make a real impact in the agricultural sector while developing your career with a respected brand.
- Qualifications: Background in agricultural engineering or machinery maintenance, with strong communication skills.
- Other info: Home-based role with travel opportunities and excellent long-term career growth.
The predicted salary is between 36000 - 60000 £ per year.
An established agricultural machinery manufacturer is seeking a Technical Support Engineer to cover Scotland and Northern Ireland. Reporting to the After Sales Manager, you will act as the main technical contact for the dealer network, delivering exceptional aftersales service and support. The role is home-based with regular travel across the region and occasional overseas visits.
Key Responsibilities:
- Provide technical and aftersales support to dealers across Scotland and Northern Ireland
- Liaise with manufacturing facilities to resolve product and technical issues
- Deliver technical and operator training to dealer and service teams
- Conduct product demonstrations for customers and partners
- Process and manage warranty claims efficiently and accurately
The Company: A leading global manufacturer of agricultural machinery known for innovation, reliability, and service excellence. The UK operation forms part of a well-established international group, providing advanced equipment and outstanding technical support to the agricultural sector.
The Candidate:
- Strong background in agricultural engineering or machinery maintenance
- Skilled in hydraulic and electronic diagnostics
- Excellent communication and problem-solving skills
- Experience using CRM systems (desirable)
- Self-motivated and well-organised with the ability to manage regional responsibilities
- Full, clean UK driving licence
- Willing to travel across the UK and overseas as required
- Based in or willing to relocate to Scotland
The Package:
- Competitive salary based on experience
- Company car
- Private medical and dental insurance
- Enhanced pension contributions
- 25 days annual leave plus bank holidays
- Death in service and income protection cover
- Employee assistance programme
- Long-term career opportunity within a respected global brand
Technical Support Engineer – Scotland & Northern Ireland – Competitive Salary + Company Car + Benefits in Edinburgh employer: Agricultural Recruitment Specialists
Contact Detail:
Agricultural Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer – Scotland & Northern Ireland – Competitive Salary + Company Car + Benefits in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the agricultural machinery sector on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Support Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and problem-solving skills. We recommend practising common interview questions related to hydraulic and electronic diagnostics, so you can impress them with your expertise!
✨Tip Number 3
Showcase your communication skills! As a Technical Support Engineer, you'll need to liaise with dealers and customers. We suggest preparing examples of how you've effectively communicated complex technical information in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Support Engineer – Scotland & Northern Ireland – Competitive Salary + Company Car + Benefits in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your experience in agricultural engineering and any relevant skills, like hydraulic diagnostics. We want to see how your background fits with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our team. Don’t forget to mention your willingness to travel and your communication skills – they’re key for us!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can think on their feet and provide solutions, so share those experiences that demonstrate your problem-solving prowess!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Agricultural Recruitment Specialists
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of agricultural machinery and engineering principles. Be ready to discuss specific technical issues you've encountered and how you've resolved them, as this will show your expertise and problem-solving skills.
✨Showcase Your Communication Skills
As a Technical Support Engineer, you'll need to communicate effectively with dealers and customers. Prepare examples of how you've successfully explained complex technical concepts in simple terms or trained others, as this will highlight your ability to connect with different audiences.
✨Familiarise Yourself with the Company
Research the company’s products, values, and recent innovations. Being able to discuss their machinery and how it stands out in the market will demonstrate your genuine interest in the role and help you align your answers with their goals.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific technical challenges or customer interactions. Think through potential scenarios you might face in the role and prepare structured responses that showcase your analytical thinking and customer service approach.
