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For Companies At a Glance
- Tasks: Provide top-notch technical support and training to dealers across Scotland and Northern Ireland.
- Company: Leading global manufacturer of innovative agricultural machinery.
- Benefits: Competitive salary, company car, private medical insurance, and generous annual leave.
- Other info: Home-based role with travel opportunities and excellent career growth.
- Why this job: Join a dynamic team and make a real impact in the agricultural sector.
- Qualifications: Background in agricultural engineering or machinery maintenance with strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
An established agricultural machinery manufacturer is seeking a Technical Support Engineer to cover Scotland and Northern Ireland. Reporting to the After Sales Manager, you will act as the main technical contact for the dealer network, delivering exceptional aftersales service and support. The role is home-based with regular travel across the region and occasional overseas visits.
Key Responsibilities
- Provide technical and aftersales support to dealers across Scotland and Northern Ireland
- Liaise with manufacturing facilities to resolve product and technical issues
- Deliver technical and operator training to dealer and service teams
- Conduct product demonstrations for customers and partners
- Process and manage warranty claims efficiently and accurately
The Company
A leading global manufacturer of agricultural machinery known for innovation, reliability, and service excellence. The UK operation forms part of a well-established international group, providing advanced equipment and outstanding technical support to the agricultural sector.
The Candidate
- Strong background in agricultural engineering or machinery maintenance
- Skilled in hydraulic and electronic diagnostics
- Excellent communication and problem-solving skills
- Experience using CRM systems (desirable)
- Self-motivated and well-organised with the ability to manage regional responsibilities
- Full, clean UK driving licence
- Willing to travel across the UK and overseas as required
- Based in or willing to relocate to Scotland
The Package
Competitive salary based on experience, company car, private medical and dental insurance, enhanced pension contributions, 25 days annual leave plus.
Technical Support Engineer in Edinburgh employer: Agricultural Recruitment Specialists
Contact Detail:
Agricultural Recruitment Specialists Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the agricultural machinery sector on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Support Engineer role.
✨Tip Number 2
Prepare for those interviews by brushing up on your technical knowledge and problem-solving skills. We recommend practising common interview questions related to hydraulic and electronic diagnostics, so you can impress them with your expertise!
✨Tip Number 3
Showcase your communication skills! As a Technical Support Engineer, you'll need to explain complex issues clearly. We suggest preparing examples of how you've successfully communicated technical information in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical Support Engineer in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in agricultural engineering and machinery maintenance. We want to see how your skills match the role, so don’t be shy about showcasing your hydraulic and electronic diagnostics expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about technical support and how your background makes you the perfect fit for our team. Remember, we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with dealers and providing training, make sure to highlight your communication skills in your application. We’re looking for someone who can convey complex information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Agricultural Recruitment Specialists
✨Know Your Stuff
Make sure you brush up on your agricultural engineering knowledge and be ready to discuss hydraulic and electronic diagnostics. Familiarise yourself with the company's products and any recent innovations they’ve introduced.
✨Show Off Your Communication Skills
As a Technical Support Engineer, you'll need to communicate effectively with dealers and service teams. Prepare examples of how you've successfully resolved technical issues in the past and how you’ve delivered training or demonstrations.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of specific scenarios where you had to troubleshoot a complex issue or manage a warranty claim, and be ready to explain your thought process and the outcome.
✨Demonstrate Your Organisational Skills
Since this role involves managing regional responsibilities, be prepared to discuss how you prioritise tasks and manage your time effectively. Share examples of how you’ve handled multiple projects or responsibilities simultaneously.