At a Glance
- Tasks: Manage complex claims from start to finish, ensuring smooth processes for clients.
- Company: Join a supportive and growing business in Shrewsbury.
- Benefits: Competitive salary, 25 days holiday, health plan, and ongoing training.
- Other info: Flexible working hours and excellent career development opportunities.
- Why this job: Take ownership of claims and make a real difference for clients.
- Qualifications: Experience in claims handling and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Senior Claims Handler
Opportunity for experienced claims professional to join a growing and supportive business as Senior Claims Handler.
Key position offering ownership of complex claims while supporting the wider claims function.
Responsible for managing claims from initial notification through settlement, ensuring a smooth and efficient process for clients at every stage.
Key Responsibilities
- Manage claims from initial notification through to final settlement
- Act as key point of contact for clients, providing clear guidance throughout the process
- Liaise with insurers, loss adjusters, solicitors and other stakeholders
- Monitor and follow up on outstanding claims to ensure timely resolution
- Ensure claim payments processed accurately and issued promptly
- Deliver high level of customer service at all times
- Support and guide junior team members where required
- Review claims for accuracy and compliance with procedures
- Assist in improving processes to enhance efficiency and service delivery
- Handle more complex or escalated claims cases
- Candidate Requirements
- Previous experience in a claims handling role, with exposure to more complex cases
- Background in commercial, agricultural or personal lines preferred
- Strong organisational and time management skills
- Excellent attention to detail
- Confident communicator with strong customer service skills
- Good problem‑solving and analytical ability
- Experience using claims systems (Acturis experience beneficial)
- Ability to work both independently and as part of a team
- NVQ Level 2, Scottish NVQ Level 2, or equivalent qualification relevant to the role
- Legal right to work in the UK or hold a valid visa permitting employment
- Working Hours
Monday to Friday, 9:00am – 5:00pm (including 1‑hour lunch). Some flexibility may be required during busy periods.
- The Package
- Salary of £30,000 – £40,000 per annum (dependent on experience)
- 25 days holiday plus bank holidays (increasing with service)
- Company pension scheme
- Health plan (after qualifying period)
- Free on site parking
- Ongoing training and development opportunities
How to Apply
- Please email your CV to
- Charlotte Levent, Senior Delivery Recruitment Consultant at
CLevent@agri RS. co. uk .
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Senior Claims Handler - £30,000 – £40,000 - Shrewsbury (Office Based) employer: Agricultural Recruitment Specialists Ltd
Join a respected, award-winning dairy business in North Yorkshire, where you will be part of a close-knit team dedicated to high animal welfare standards and excellent stockmanship. With modern facilities and a supportive work culture, this role offers not only a competitive salary and subsidised accommodation but also long-term career growth opportunities in a progressive environment that values your passion for livestock.
Contact Details:
Agricultural Recruitment Specialists Ltd Recruitment Team
