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- Tasks: Manage complex claims from start to finish, ensuring smooth processes for clients.
- Company: Reputable organisation known for its customer-focused approach and high service standards.
- Benefits: Competitive salary, 25 days holiday, health plan, and ongoing training opportunities.
- Why this job: Take ownership of challenging cases and support a dynamic team in a growing business.
- Qualifications: Experience in claims handling with strong communication and problem-solving skills.
- Other info: Office-based role with Monday to Friday hours and potential for career growth.
The predicted salary is between 30000 - 35000 £ per year.
An opportunity has arisen for an experienced claims professional to join a growing and supportive business as a Senior Claims Handler. This is a key position within the team, offering the chance to take ownership of complex claims while supporting the wider claims function. You'll be responsible for managing claims from initial notification through to settlement, ensuring a smooth and efficient process for clients at every stage.
The Job: This role would suit someone who enjoys a hands‐on approach, with the confidence to manage more complex cases and provide guidance to others when needed.
Key Responsibilities:
- Manage claims from initial notification through to final settlement
- Act as a key point of contact for clients, providing clear guidance throughout the process
- Liaise with insurers, loss adjusters, solicitors and other stakeholders
- Monitor and follow up on outstanding claims to ensure timely resolution
- Ensure claim payments are processed accurately and issued promptly
- Deliver a high level of customer service at all times
- Support and guide junior team members where required
- Review claims for accuracy and compliance with procedures
- Assist in improving processes to enhance efficiency and service delivery
- Handle more complex or escalated claims cases
The Company: Our client is an established and reputable organisation operating across commercial, agricultural and personal lines. They are known for their customer‐focused approach and commitment to delivering a high standard of service.
The Candidate:
- Previous experience in a claims handling role, with exposure to more complex cases
- Background in commercial, agricultural or personal lines preferred
- Strong organisational and time management skills
- Excellent attention to detail
- Confident communicator with strong customer service skills
- Good problem‐solving and analytical ability
- Experience using claims systems (Acturis experience beneficial)
- Ability to work both independently and as part of a team
Working Hours: Monday to Friday, 9:00am – 5:00pm (including 1-hour lunch). Some flexibility may be required during busy periods.
The Package: Salary of £30,000 – £35,000 per annum (dependent on experience), 25 days holiday plus bank holidays (increasing with service), company pension scheme, health plan (after qualifying period), free on-site parking, ongoing training and development opportunities.
Application Process: Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, CLevent@agriRS.co.uk.
Senior Claims Handler - £30,000 – £35,000 - Shrewsbury (Office Based) employer: Agricultural Recruitment Specialists Ltd
Contact Detail:
Agricultural Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler - £30,000 – £35,000 - Shrewsbury (Office Based)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to claims handling. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills during interviews by sharing specific examples of how you've successfully managed complex claims in the past. This will demonstrate your hands-on approach and problem-solving abilities, which are key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Claims Handler - £30,000 – £35,000 - Shrewsbury (Office Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous claims handling experience and any complex cases you've managed to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about claims handling and how your background aligns with our company values. Keep it concise but engaging, and don’t forget to mention your customer service skills!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex claims or resolved issues in the past. We love candidates who can think on their feet and provide clear guidance, so let us see that side of you!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Agricultural Recruitment Specialists Ltd
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of claims handling, especially complex cases. Be ready to discuss specific examples from your past experience that showcase your ability to manage claims from start to finish.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, prepare to demonstrate your customer service prowess. Think of scenarios where you've gone above and beyond for clients and be ready to share those stories.
✨Familiarise Yourself with the Company
Do some research on the company’s values and their approach to claims handling. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, the types of claims you'll handle, and opportunities for growth within the company. This shows you're engaged and serious about the position.