At a Glance
- Tasks: Manage complex claims from start to finish, ensuring smooth processes for clients.
- Company: Reputable organisation known for its customer-focused approach and high service standards.
- Benefits: Competitive salary, 25 days holiday, health plan, and ongoing training opportunities.
- Other info: Join a supportive team with excellent career growth potential.
- Why this job: Take ownership of challenging cases and make a real difference in clients' lives.
- Qualifications: Experience in claims handling with strong organisational and communication skills.
The predicted salary is between 30000 - 35000 € per year.
An opportunity has arisen for an experienced claims professional to join a growing and supportive business as a Senior Claims Handler. This is a key position within the team, offering the chance to take ownership of complex claims while supporting the wider claims function. You’ll be responsible for managing claims from initial notification through to settlement, ensuring a smooth and efficient process for clients at every stage.
This role would suit someone who enjoys a hands‑on approach, with the confidence to manage more complex cases and provide guidance to others when needed.
Key Responsibilities:- Manage claims from initial notification through to final settlement
- Act as a key point of contact for clients, providing clear guidance throughout the process
- Liaise with insurers, loss adjusters, solicitors and other stakeholders
- Monitor and follow up on outstanding claims to ensure timely resolution
- Ensure claim payments are processed accurately and issued promptly
- Deliver a high level of customer service at all times
- Support and guide junior team members where required
- Review claims for accuracy and compliance with procedures
- Assist in improving processes to enhance efficiency and service delivery
- Handle more complex or escalated claims cases
Our client is an established and reputable organisation operating across commercial, agricultural and personal lines. They are known for their customer‑focused approach and commitment to delivering a high standard of service.
The Candidate:- Previous experience in a claims handling role, with exposure to more complex cases
- Background in commercial, agricultural or personal lines preferred
- Strong organisational and time management skills
- Excellent attention to detail
- Confident communicator with strong customer service skills
- Good problem‑solving and analytical ability
- Experience using claims systems (Acturis experience beneficial)
- Ability to work both independently and as part of a team
Monday to Friday, 9:00am – 5:00pm (including 1-hour lunch). Some flexibility may be required during busy periods.
The Package:Salary of £30,000 – £35,000 per annum (dependent on experience), 25 days holiday plus bank holidays (increasing with service), company pension scheme, health plan (after qualifying period), free on-site parking, ongoing training and development opportunities.
Application Process:Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant.
Senior Claims Handler - £30,000 – £35,000 - Shrewsbury (Office Based) employer: Agricultural Recruitment Specialists Ltd
Join a supportive and growing organisation in Shrewsbury as a Senior Claims Handler, where you will have the opportunity to manage complex claims and guide junior team members. With a strong focus on customer service, the company offers a collaborative work culture, ongoing training, and generous benefits including 25 days of holiday and a health plan. This role not only allows for personal growth but also provides a chance to make a meaningful impact within the team and the wider community.
Contact Detail:
Agricultural Recruitment Specialists Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Claims Handler - £30,000 – £35,000 - Shrewsbury (Office Based)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Senior Claims Handler role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by practising common questions related to claims handling. Think about your past experiences and how they relate to managing complex cases. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Claims Handler - £30,000 – £35,000 - Shrewsbury (Office Based)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous claims handling experience and any complex cases you've managed. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Senior Claims Handler role. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Customer Service Skills:Since this role involves a lot of client interaction, make sure to emphasise your customer service experience. We love candidates who can demonstrate their ability to provide clear guidance and support throughout the claims process.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Agricultural Recruitment Specialists Ltd
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims handling, especially complex cases. Be ready to discuss specific examples from your past experience that showcase your ability to manage claims from start to finish.
✨Showcase Your Customer Service Skills
Since this role emphasises customer service, prepare to share instances where you provided exceptional support to clients. Highlight how you communicated clearly and effectively with stakeholders throughout the claims process.
✨Demonstrate Problem-Solving Abilities
Think of challenging claims you've handled and be prepared to explain how you approached these situations. Employers love candidates who can think on their feet and find solutions, so have a few examples ready to go.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the claims department. This shows your genuine interest in the role and the company.
