At a Glance
- Tasks: Manage spare parts sales and provide expert technical support to customers and dealers.
- Company: Join a leading agricultural machinery manufacturer with a strong reputation for quality.
- Benefits: Competitive salary, career progression, ongoing training, and a key role in a successful business.
- Other info: Dynamic environment with opportunities for growth and improvement.
- Why this job: Make an impact in the agricultural sector while developing your skills and career.
- Qualifications: Strong background in agricultural machinery and excellent communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
We are working on behalf of a leading agricultural machinery manufacturer to recruit an Agricultural Parts & Sales Support Manager. This opportunity is for someone with strong agricultural machinery knowledge who enjoys working at the intersection of technical support, spare parts sales, dealer relationships and business development. The role is focused on growing and developing the parts and aftersales division while providing expert support to customers, dealers and service partners.
Key Responsibilities
- Manage spare parts enquiries, quotations and parts sales activities
- Provide technical support to customers, dealers and internal teams
- Coordinate warranty claims and workshop service administration
- Identify sales opportunities to increase parts revenue and business growth
- Build and maintain strong relationships with customers, dealers and suppliers
- Deliver efficient, professional support throughout the customer ownership lifecycle
- Collaborate with internal teams to improve systems, processes and support functions
- Ensure a high standard of customer service and aftersales support at all times
Company
Our client is a respected and innovative machinery manufacturer serving the agricultural and land based sectors. With a strong reputation for engineering quality and customer support, they continue to invest in their products, dealer network and aftersales operations to support future growth.
Qualifications and Experience
- Strong background in agricultural machinery, engineering, parts or a technical environment
- Understanding of parts sales, aftersales support and customer service principles
- Commercially aware, with the ability to identify sales and revenue opportunities
- Excellent communication and relationship building skills
- Organised and proactive, with strong administrative and problem solving abilities
- Previous experience as a Parts Manager, Parts Advisor, Service Advisor, Agricultural Engineer, Technical Sales Support Specialist, Aftersales Coordinator, Machinery Sales Support Executive or similar role
- Confident working with customers, dealers, suppliers and internal teams
- Proficient in Microsoft Office and business management systems/software packages would be advantageous
- Strong knowledge of agricultural, groundcare, construction or industrial machinery
- Experience within parts sales, machinery support, service coordination or aftersales operations
- Strong commercial awareness and sales focused mindset
- Ability to manage multiple enquiries and priorities effectively
- Good IT and administrative skills
- A proactive approach to improving systems and processes
- Experience working with dealer networks, warranty administration, workshop operations or machinery manufacturers would be highly advantageous
Compensation and Benefits
- Salary £40,000 – £50,000 DOE
- Opportunity to lead and develop a growing parts and support function
- Key role within a successful machinery business
- Long-term career progression opportunities
- Ongoing training and development
Legal Requirements
All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role applied for. Candidates must also have the legal right to work in the UK or hold a valid visa permitting employment.
Agricultural Parts & Sales Support Manager - £40,000 – £45,000 - North Yorkshire employer: Agricultural Recruitment Specialists Ltd
Join a respected, award-winning dairy business in North Yorkshire, where you will be part of a close-knit team dedicated to high animal welfare standards and excellent stockmanship. With modern facilities and a supportive work culture, this role offers not only a competitive salary and subsidised accommodation but also long-term career growth opportunities in a progressive environment that values your passion for livestock.
Contact Details:
Agricultural Recruitment Specialists Ltd Recruitment Team
