Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer relationships and provide expert horticultural advice to drive sales growth.
- Company: Dynamic landscaping company focused on customer satisfaction and industry expertise.
- Benefits: Competitive salary, flexible hours, and opportunities for professional development.
- Why this job: Join a passionate team and make a real impact in the horticultural industry.
- Qualifications: Experience in landscaping or horticulture with strong communication skills.
- Other info: Exciting environment with opportunities to represent the company at industry events.
The predicted salary is between 28800 - 48000 £ per year.
You will play a key role in managing customer relationships, providing expert advice, and driving sales growth. You will oversee the entire customer lifecycle, from initial enquiries and quotations to product dispatch and after-sales support. Your knowledge of the horticultural industry will allow you to provide tailored solutions to meet client needs effectively.
Key Responsibilities:
- Conduct proactive sales activity to grow revenue and expand the customer base.
- Provide pricing, availability, and horticultural advice to customers.
- Build and maintain strong client relationships to encourage repeat business.
- Assist with credit control processes to ensure smooth financial transactions.
- Deliver accurate and timely cost calculations and quotations.
- Monitor stock levels and liaise with suppliers for purchasing requirements.
- Represent the company at trade shows, exhibitions, and industry events.
- Identify customer needs and market trends, reporting insights to senior management.
- Handle customer enquiries, complaints, and issues professionally.
- Collaborate with the sales team to share best practices and improve processes.
- Support the training and development of junior team members.
Ideal Person Skills & Qualifications:
- A previous background within grounds maintenance, landscaping, horticultural or amenity supplies.
- Strong knowledge of nursery stock, growing cycles, and plant care.
- Excellent communication and negotiation skills to engage customers at all levels.
- Proficient in Microsoft Office (Excel & Word) and CRM systems.
- Strong numerical and analytical skills for cost calculations and stock management.
Customer Service Advisor / Manager - Landscaping / Horticulture employer: Agricultural and Farming Jobs
Contact Detail:
Agricultural and Farming Jobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor / Manager - Landscaping / Horticulture
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent projects. This way, when you chat with them, you can show off your knowledge and passion for the horticultural industry.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your experience in landscaping and customer service. This will help you make a great first impression during interviews or networking events.
✨Tip Number 3
Network like a pro! Attend trade shows and industry events to meet potential employers and other professionals. Don’t be shy—introduce yourself and share your enthusiasm for horticulture!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your interest in the role.
We think you need these skills to ace Customer Service Advisor / Manager - Landscaping / Horticulture
Some tips for your application 🫡
Show Off Your Horticultural Knowledge: Make sure to highlight your experience in landscaping or horticulture. We want to see how your background can help us provide tailored solutions to our customers, so don’t hold back on those plant care skills!
Tailor Your Application: When applying, customise your CV and cover letter to reflect the key responsibilities mentioned in the job description. We love seeing how you can manage customer relationships and drive sales growth, so make it personal!
Be Professional Yet Approachable: In your written application, strike a balance between professionalism and friendliness. We’re looking for someone who can handle customer enquiries with ease, so let your personality shine through while keeping it professional.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the StudySmarter team!
How to prepare for a job interview at Agricultural and Farming Jobs
✨Know Your Horticulture
Brush up on your knowledge of nursery stock, growing cycles, and plant care. Be ready to discuss specific plants and their needs, as well as any recent trends in the horticultural industry. This will show your passion and expertise, making you a standout candidate.
✨Master Customer Scenarios
Prepare for role-play scenarios where you might need to handle customer enquiries or complaints. Think about how you would approach these situations, focusing on maintaining strong client relationships and providing tailored solutions. Practising these responses can boost your confidence.
✨Showcase Your Sales Skills
Be ready to discuss your previous sales experiences and how you've successfully grown revenue in past roles. Use specific examples to illustrate your proactive sales activities and how you’ve built a customer base. This will demonstrate your ability to drive sales growth effectively.
✨Familiarise Yourself with Tools
Since proficiency in Microsoft Office and CRM systems is key, make sure you're comfortable discussing how you've used these tools in your previous roles. Highlight any experience with cost calculations and stock management to show you can handle the financial aspects of the job.
