Parts and Logistics Manager in Carlisle

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

Do you have strong leadership skills and the ability to coach a team to success? Do you have excellent communication skills and a proven record in customer service? If this sounds like you, this may be an outstanding opportunity to join one of the world's leading companies.

Location of the Job: North West and Scottish Borders.

Salary and Benefits Package:

• Attractive remuneration package.
• A generous holiday allowance.
• Company pension scheme.
• Opportunities for career progression and development within a leading global company.

This is a permanent, full-time position. Working hours are 40 hours per week.

About The Company: A specialist heavy machinery manufacturer.

The Job Role Details: We are now looking for a Parts Manager to lead a well-established parts team. Based across both our sites in North West and Scotland, as the successful candidate you will be responsible for all aspects of the UK Spare Parts Operations. The successful applicant would also hold a place on the management group and be responsible for the continued growth of the company's aftersales business.

Key Responsibilities:

• Delivery of the Parts Sales Budget: Development and delivery of Spare Parts Sales & Marketing in line with wider company objectives.
• Inventory management: Ensure customer satisfaction through differentiated customer support and parts availability whilst delivering on company metrics and stock security.
• Staff supervision: Managing the team of parts specialists in two sites to meet sales and customer service targets.
• Supply Management: Negotiating with vendors for competitive pricing and utilising the best delivery options both local and international. Identify future supply/logistics challenges and overcome to reduce impact on supply chain. Liaise with local and international colleagues to understand market challenges in the sector.
• Customs: Ensure all legal import & export controls standards are met to provide prompt delivery of products.
• Customer Service: Assist customers with parts and handling issues, resolving in a fair professional manner supporting high levels of customer service. Builds and maintains customer relationships, including visits.
• Daily Operations: Overseeing daily operations, processing transactions, and ensuring the parts department runs efficiently.
• Monitors: High-level product problems/concerns and seeks commitment from appropriate departments/units so that necessary actions can be taken.
• Develop: Manage a team to achieve expected individual and department performance metrics and goals.

Ideal Person Skills & Qualifications:

• Relevant experience in managing spare parts operations in a similar discipline.
• Proven abilities to develop and manage a high performing team.
• Exceptional and proven levels of customer focus.
• Ability to use modern business systems.
• Proven business acumen.
• Excellent communication and people skills.
• Support training both mandatory and personal development.
• Encourage the team to increase knowledge of the business and align to our core values.
• Knowledge of current H&S legislation.

How to apply: Please click on the APPLY NOW button.

As we are a specialist recruitment business within the Agricultural and Farming industry, we do require that ALL applicants must hold an NVQ Level 2, Scottish NVQ Level 2 or an equivalent qualification which is relevant and necessary for the job that you are applying for.

We thank all applicants who apply for this role. However, please be advised that only those shortlisted for an interview will be contacted. Please be assured that your job application will be managed in complete confidence and your personal details will not be passed to any third party without your prior permission.