Head of Commercial Product in London

About Arc

Arc is a dynamic B2B events, data, and media platform redefining the way professionals connect and grow. With a portfolio of over 150 annual events and industry-leading content platforms, we empower communities in HR technology, agriculture and food, financial services, investing, and education technology. Our talented team of 350+ colleagues spans the U.S, U.K, Netherlands and Singapore, united by a shared mission: to create meaningful opportunities for businesses to come together—anytime, anywhere, and in any format that drives success. At Arc, innovation meets collaboration to help industries and professionals thrive.

The Role

This is a senior commercial role for someone who gets genuinely excited about the intersection of events, data, and digital revenue. You will own the go-to-market strategy and commercial success of our growing portfolio of event technology and data products — starting with our pipeline intelligence tools, 1:1 Meetings, and Lead Scanning, and expanding into new products that sit at the intersection of our digital, data, and events strategy. You will partner with technology and product teams, but your focus is squarely commercial: pricing strategy, GTM planning, internal evangelism, sales enablement, and driving adoption and revenue across the business. You will be the person who makes these products land internally and externally.

Key Responsibilities

• Commercial Strategy & GTM
  • Develop the go-to-market strategy for the full product portfolio, from positioning and pricing to launch sequencing and revenue targets, and work with P&L leaders to execute.
  • Develop and maintain pricing models and commercial frameworks that are competitive, scalable, and clearly tied to client value.
  • Build and manage business cases for new product development, translating market opportunity into investment rationale.
  • Provide commercial input into product roadmaps acting as the bridge between what clients will pay for and what the product team builds.
  • Provide explicit direction to marketing for the messaging map that maintains the overall messaging designed to drive results.
• Sales Enablement & Internal Evangelism
  • Work closely with sales teams to build confidence and capability around the product portfolio — creating tools, collateral, and training that make selling easier.
  • Act as an internal champion for these products across event, marketing, and commercial teams, driving awareness, understanding, and adoption.
  • Partner with marketing to develop campaign strategies, product messaging, and client-facing materials that articulate clear commercial value.
  • Represent the product portfolio in client conversations, pitches, and at industry events where relevant.
• Stakeholder Partnership & Commercial Governance
  • Partner with P&L owners, event directors, and senior leadership to align product strategy with business priorities and revenue goals.
  • Establish clear KPIs and reporting frameworks to track product commercial performance and surface insights that drive decisions.
  • Gather structured feedback from sales, clients, and event teams to inform product priorities — ensuring what gets built reflects real commercial demand.
  • Work with event teams to embed products into the event proposition, packaging them effectively and ensuring operational readiness at launch.
  • Partner with editorial and marketing services teams to ensure strategic alignment between product sets and key account pitches across services.

Skills & Experience

• Experience in a commercial product, digital revenue, or GTM strategy role with a track record of owning and growing a product P&L or revenue line.
• Strong background in digital sales, digital new business, or digital GTM.
• Events industry experience is strongly preferred; you understand the commercial ecosystem of organisers, exhibitors, and attendees.
• Proven ability to develop pricing strategies, build business cases, and translate product capability into client value.
• Experience enabling and educating sales teams.
• Confident stakeholder manager who can work across commercial, technical, and operational teams without losing focus on revenue outcomes.
• Data-literate and analytically strong, comfortable defining metrics, interpreting performance, and making evidence-based recommendations.

Benefits

• 25 days annual leave increasing to 27 after two years
• An extra day off on your birthday
• Matched pension contributions up to 6%
• Employee Life Assurance x4 basic annual salary
• Employee assistance programme
• Employee Discount site

As an equal opportunity employer we hire, develop and retain the best people regardless of their social background, age, sex, ethnicity, religion/belief or disability, and to make use of their talents. We value everyone as an individual. We recognise that everyone is different and have created a work environment where we treat everyone fairly and in a consistent way and promote a culture of respect and dignity, to create a company that's the right fit for every person inside of it.