At a Glance
- Tasks: Support customers with policy renewals and resolve queries to enhance retention.
- Company: Agria Pet Insurance, a leader in pet insurance with a focus on customer care.
- Benefits: Competitive commission, 25 days annual leave, and health support.
- Other info: Join a supportive team dedicated to pet welfare and customer satisfaction.
- Why this job: Make a difference for pet owners while working remotely or in a flexible office environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 Β£ per year.
Agria Pet Insurance is seeking a Customer Retention Specialist to actively support customers nearing the end of their policy. You will handle retention calls, provide information about renewals, and resolve customer queries effectively.
This role can be performed fully remote or allow for weekly in-office visits in Aylesbury. The position offers a competitive commission structure, 25 days of annual leave, and additional health and wellbeing support.
Remote Pet Insurance Retention Specialist in Aylesbury employer: Agria Pet Insurance
Agria Pet Insurance is an excellent employer, offering a supportive and flexible work culture that prioritises employee wellbeing and growth. With the option to work fully remote or visit the Aylesbury office weekly, employees enjoy a healthy work-life balance, competitive commission structures, and generous annual leave, making it a rewarding place for those passionate about customer service in the pet insurance sector.