At a Glance
- Tasks: Lead a dynamic customer service team and ensure top-notch support for pet insurance clients.
- Company: Join Agria Pet Insurance, a leader in the pet insurance industry.
- Benefits: Enjoy a competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Work in a supportive environment with a focus on team culture.
- Why this job: Make a difference in pet owners' lives while developing your leadership skills.
- Qualifications: Experience in customer service and strong leadership abilities required.
The predicted salary is between 30000 - 36000 £ per year.
Agria Pet Insurance in Aylesbury, England, is seeking a Customer Service Team Leader to oversee a busy CS team.
This full-time, 36-hour role operates Monday–Friday, 9:00–18:00, with a rotating Saturday shift every six weeks; hybrid with weekly office presence on Wednesdays.
You will coach and develop agents, monitor performance, and ensure high-quality customer outcomes across channels while maintaining regulatory compliance and a positive team culture.
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Customer Service Team Lead – Aylesbury (On-site) employer: Agria Pet Insurance
Agria Pet Insurance is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. Located in Aylesbury, the company provides competitive commissions, comprehensive health plans, and a strong commitment to animal welfare, making it a rewarding place for those passionate about pets and customer service.
