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For Companies At a Glance
- Tasks: Lead impactful user experience research projects and collaborate with diverse teams.
- Company: Agoda, a global leader in online travel booking with a vibrant culture.
- Benefits: Relocation support, competitive salary, and a dynamic work environment.
- Why this job: Make a real difference in travel experiences while working with cutting-edge technology.
- Qualifications: Masters or PhD in relevant fields and 10+ years of experience in user research.
- Other info: Join a diverse team in Bangkok and enjoy excellent career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Senior Quantitative User Experience Researcher (Frontend) – Bangkok-based, Relocation provided.
Join to apply for the Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided) role at Agoda.
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Responsibilities
- Conducts research end-to-end for high impact, leading stakeholders to the best collaboration with research for their goals
- Initiates research efforts serving Product Vertical goals in the medium- and long-term given a well-informed understanding of the business
- Formulates programmes of study and cumulative knowledge sharing relevant to the strategic objectives of their teams
- Leads projects that are collaborations with other stakeholders
- Accounts for the pros and cons of various research methodologies, and mentors others the use of techniques and tools for high-quality execution
Qualifications
- Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field
- 10+ years of relevant experience in consumer-facing business domains
- Expert in quantitative research (log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts)
- Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, think-aloud usability testing)
- Comfortable with planning, scoping, conducting, analyzing and communicating research
- Experience in evaluating, negotiating, and working with external research vendors
- Ability to describe user problems and business opportunities to stakeholders by leveraging both quantitative and qualitative data
- Strong storytelling and communication skills in English
- Enjoys collaborative work in a dynamic, data-driven, and creative environment
Work & Location
Bangkok, Thailand
Other
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
Disclaimer
We do not accept unsolicited third-party or agency submissions. We reserve the right to contact and hire candidates directly without a recruitment fee.
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Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided) employer: Agoda
Contact Detail:
Agoda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Agoda on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Agoda's products and services. Show us that you understand their user experience challenges and come armed with ideas on how you can contribute to solving them.
✨Tip Number 3
Practice your storytelling skills! When discussing your past experiences, frame them in a way that highlights your impact and how you’ve used both quantitative and qualitative data to drive decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Agoda team.
We think you need these skills to ace Senior Quantitative User Experience Researcher (Frontend) (Bangkok-based, Relocation provided)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Quantitative User Experience Researcher role. Highlight your relevant experience in quantitative research and user-centred design methods. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit for Agoda. Don’t forget to mention any specific projects that showcase your expertise.
Showcase Your Research Skills: Since this role is all about research, be sure to include examples of your past work. Whether it's log analysis or survey design, we want to see how you've applied your skills in real-world scenarios. Make it clear how you can lead impactful research efforts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at Agoda!
How to prepare for a job interview at Agoda
✨Know Your Research Inside Out
Make sure you’re well-versed in both quantitative and qualitative research methods. Be ready to discuss your past projects, the methodologies you used, and how they impacted the business. This shows you not only understand the theory but can apply it effectively.
✨Showcase Your Storytelling Skills
Prepare to articulate your findings in a compelling way. Use examples from your experience to demonstrate how you’ve turned data into actionable insights. This is crucial for engaging stakeholders and showing them the value of your research.
✨Understand Agoda's Business Model
Familiarise yourself with Agoda’s platform and its unique selling points. Knowing how your role as a Senior Quantitative User Experience Researcher fits into their goals will help you tailor your responses and show that you’re genuinely interested in contributing to their success.
✨Prepare for Collaboration Questions
Expect questions about how you work with cross-functional teams. Think of specific examples where you’ve led projects or collaborated with others. Highlight your ability to mentor and guide team members in research methodologies, as this aligns with the responsibilities of the role.
