Senior Manager, People Services & Helpdesk - Bangkok
Senior Manager, People Services & Helpdesk - Bangkok

Senior Manager, People Services & Helpdesk - Bangkok

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to enhance HR operations and deliver top-notch support.
  • Company: Global travel tech company with a focus on innovation and collaboration.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Make a real impact in HR while working in a dynamic and supportive environment.
  • Qualifications: Extensive HR operations experience and strong leadership skills.
  • Other info: Join an inclusive team that values creativity and teamwork.

The predicted salary is between 36000 - 60000 £ per year.

A global travel technology company is seeking a Senior Manager for People Services & Helpdesk to enhance HR operations and support. The role involves leading a team, ensuring quality service delivery, and implementing self-service solutions within the HR context.

Ideal candidates should have extensive experience in HR operations, strong leadership capabilities, and a background in service-oriented environments. Join an inclusive team that values innovation and collaboration.

Senior Manager, People Services & Helpdesk - Bangkok employer: Agoda

As a leading global travel technology company based in vibrant Bangkok, we pride ourselves on fostering an inclusive and innovative work culture that empowers our employees to thrive. With a strong focus on professional development, we offer numerous growth opportunities and encourage collaboration within our dynamic teams. Join us to be part of a forward-thinking organisation that values quality service delivery and embraces the future of HR operations.
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Contact Detail:

Agoda Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Manager, People Services & Helpdesk - Bangkok

✨Tip Number 1

Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Since this role is all about enhancing HR operations, think about how your leadership style aligns with their mission and be ready to share examples from your experience.

✨Tip Number 3

Showcase your service-oriented mindset! During interviews, highlight your past achievements in improving service delivery and implementing self-service solutions. This will demonstrate that you’re the right fit for leading their People Services & Helpdesk team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.

We think you need these skills to ace Senior Manager, People Services & Helpdesk - Bangkok

HR Operations
Leadership Skills
Service Delivery
Team Management
Self-Service Solutions Implementation
Innovation
Collaboration
Problem-Solving Skills
Customer Service Orientation
Communication Skills
Adaptability
Experience in Service-Oriented Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Manager role. Highlight your HR operations experience and leadership capabilities to show us you’re the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about enhancing HR operations and how your background in service-oriented environments makes you an ideal candidate.

Showcase Your Team Leadership Skills: We want to see how you’ve led teams in the past. Share specific examples of how you’ve motivated your team and improved service delivery, as this is key for the role.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Bangkok.

How to prepare for a job interview at Agoda

✨Know Your HR Operations Inside Out

Make sure you brush up on your knowledge of HR operations and self-service solutions. Be ready to discuss specific examples from your past experience that demonstrate your expertise in enhancing service delivery and leading teams.

✨Showcase Your Leadership Skills

Prepare to share stories that highlight your leadership capabilities. Think about times when you successfully led a team through challenges or implemented innovative solutions. This will show them you can inspire and manage a diverse group effectively.

✨Emphasise Collaboration and Inclusion

Since the company values an inclusive team environment, be prepared to discuss how you've fostered collaboration in previous roles. Share examples of how you’ve worked with different departments or teams to achieve common goals.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that show your interest in the role and the company culture. Inquire about their current HR initiatives or how they measure success in the People Services department. This demonstrates your enthusiasm and strategic thinking.

Senior Manager, People Services & Helpdesk - Bangkok
Agoda

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