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- Tasks: Design user-friendly experiences for Agoda's travel platform, focusing on checkout and user engagement.
- Company: Agoda is a leading online travel booking platform connecting users with millions of hotels and activities worldwide.
- Benefits: Enjoy a diverse work culture, flexible working options, and opportunities for personal and professional growth.
- Why this job: Join a passionate team shaping the future of travel, making a real impact on user experiences.
- Qualifications: 5+ years in UX design, strong portfolio, and excellent communication skills required.
- Other info: Work in a hybrid environment with a commitment to diversity and inclusion.
The predicted salary is between 28800 - 42000 £ per year.
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose - Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Role in the Consumer facing team:
This team aims to create the smoothest checkout experience for users by offering personalized payment methods and scaling the experience across other funnels like flights and activities. The Growth & Retention team focuses on attracting new users while retaining existing ones by leveraging competitive pricing, rewards, and programs to enhance user engagement and loyalty.
Experience Requirements & Role Expectations:
- 5+ years of full-time experience as a UX/Interaction designer for digital or web-based products; in-house designer experience highly preferred
- Has experience of managing multiple stakeholders with agile development process
- Proficient in creating wireframes, UX design tools and prototyping
- A strong portfolio of work that demonstrates your design thinking, process, and solutions as it relates to web-based products or mobile applications that with complexities
- Good communication, presentation, and interpersonal skills in English
- Good visual skills, familiarity with components usage
The Product Designer is an experienced problem solver for the areas with high complexity. He/she will work closely with Product stakeholders to collaborate and execute on the product team’s roadmap and milestones. The Designer also possesses domain knowledge and expertise of the products or initiatives, to co-create future partner-centric product strategy or roadmap with your stakeholders. He/she will lead by creating alignment, telling compelling and persuasive stories to illustrate hotel users’ problems connected with enterprise business journey, clearly articulate design decisions, driving and pushing for optimal UX solutions to stakeholders and influence the enterprise business for the longer term visions.
Role Responsibility:
- You will deliver hands-on design solutions for moderately complex enterprise business scenarios and well-defined business problems, aligning with property partners’ vision and our business goals.
- You will actively engage in research and collaborate with our researcher to evaluate the impact of proposed solutions, driving improvements and refinements towards achieving desired outcomes in property partner-facing products.
- You will acquire deep domain knowledge in OTA (Online Travel Agency) business through daily collaboration with product leaders, analyzing research insights, and working closely with product stakeholders.
- You will represent ‘Agoda Design’ by advocating user-centric design principles and engaging with external property partner touchpoints.
- You will collaborate with product stakeholders to drive continuous discovery processes, validating and shaping ideas to experiment with and build upon, thereby influencing enterprise product strategy and roadmap.
Join us in shaping the future of travel experiences at Agoda!
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
To all recruitment agencies: Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, Agoda employees or any other organization location. Agoda is not responsible for any fees related to unsolicited resumes.
Product Designer – Consumer Facing team (Bangkok Based) employer: Agoda
Contact Detail:
Agoda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Designer – Consumer Facing team (Bangkok Based)
✨Tip Number 1
Familiarise yourself with Agoda's products and services. Understanding their platform and user experience will help you tailor your discussions during interviews, showcasing your knowledge and enthusiasm for the role.
✨Tip Number 2
Network with current or former Agoda employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Prepare to discuss your design process in detail. Be ready to explain how you've tackled complex problems in previous roles, as this will demonstrate your problem-solving skills and ability to manage stakeholder expectations.
✨Tip Number 4
Showcase your collaboration skills by discussing past experiences where you worked closely with product stakeholders. Highlighting your ability to align design solutions with business goals will resonate well with the hiring team.
We think you need these skills to ace Product Designer – Consumer Facing team (Bangkok Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a UX/Interaction designer. Focus on your 5+ years of experience, showcasing specific projects that demonstrate your design thinking and problem-solving skills.
Showcase Your Portfolio: Include a strong portfolio that illustrates your design process and solutions for web-based products or mobile applications. Make sure to highlight any complex projects you've worked on, especially those involving stakeholder collaboration.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also explains how your skills align with Agoda's mission of enhancing user experiences. Mention your familiarity with agile development processes and your ability to manage multiple stakeholders.
Prepare for Interviews: Anticipate questions about your design decisions and how you advocate for user-centric principles. Be ready to discuss your experience in collaborating with product stakeholders and how you approach research and validation of design ideas.
How to prepare for a job interview at Agoda
✨Showcase Your Portfolio
Make sure to bring a strong portfolio that highlights your design thinking and problem-solving skills. Focus on projects that demonstrate your experience with web-based products, especially those that involve complex user interactions.
✨Understand Agoda's Mission
Familiarise yourself with Agoda's purpose of bridging the world through travel. Be prepared to discuss how your design philosophy aligns with their mission and how you can contribute to enhancing user experiences in the travel sector.
✨Prepare for Stakeholder Management Questions
Since the role involves managing multiple stakeholders, be ready to share examples of how you've successfully navigated stakeholder relationships in previous roles. Highlight your experience with agile development processes and how you’ve collaborated with cross-functional teams.
✨Communicate Clearly and Confidently
Good communication skills are essential for this role. Practice articulating your design decisions and the rationale behind them. Be prepared to tell compelling stories about your past work that illustrate your ability to solve complex problems.
