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- Tasks: Lead design strategy and inspire a team to create exceptional travel experiences.
- Company: Agoda, a global leader in online travel booking with a diverse and creative culture.
- Benefits: Relocation support, competitive salary, and opportunities for professional growth.
- Other info: Join a vibrant team in Bangkok and make a real impact in the travel industry.
- Why this job: Shape the future of travel by crafting user-friendly booking experiences.
- Qualifications: Proven experience in design leadership and strategic thinking.
The predicted salary is between 36000 - 60000 £ per year.
Product Design Lead – Consumer Facing (Bangkok – Based, Relocation Provided)
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About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Getting to know our Agoda Design Team
Embark on a journey with the Agoda Design Team, a vibrant community of product designers crafting innovative solutions from Bangkok, Thailand, and Gurugram, India. As a pivotal force in our product-driven company, we collaborate closely with product managers and engineers to unravel customer challenges, shaping workflows, interactions, and visual interfaces. Be part of Agoda’s Design team and contribute to unlocking the world for our global community of travelers.
About Our Consumer Facing Team
Our Consumer Facing Design Team is at the forefront of creating exceptional travel experiences across Hotel Accommodations, Homes, Reviews, Content & Localization. We’re on a mission to craft a cutting-edge booking platform prioritizing choice, value, user-friendliness, and personalization for our customers booking across our platform.
The Product Design Lead, Consumer Facing at Agoda is responsible for
As the Design Lead for our Consumer-Facing Products, you\’ll play a pivotal role in shaping and executing the vision for accommodation funnels that directly engage our customers. Through your design leadership and strategic insights, you\’ll collaborate closely with product stakeholders to deliver seamless experiences. Your primary responsibility will be to guide and inspire a team of designers, fostering an environment where innovative solutions thrive. Together, we\’ll streamline the booking process on Agoda, ensuring users can easily find and book their accommodations.
In this role, you\’ll strike a delicate balance between user-centric design and business objectives. You\’ll empower your team to advocate for the user while aligning their efforts with our overarching business goals and KPIs. Your influence will extend beyond the design realm as you champion the user and business needs, driving forward industry-leading UX solutions for our accommodation products at Agoda. Join us in creating experiences that redefine the standard for consumer engagement and satisfaction in the travel industry.
Day to day
- Manage scope of work for your team, and determine how to divide work amongst designers.
- Lead design strategy for complex initiatives and grow design leaders.
- Drive design vs business objectives and alignment on core product initiatives.
- Ensure successful execution by your team; surface and address questions, bottlenecks, dependencies, and conflicts with stakeholders as needed; ensure high quality design decisions.
- Maintain and apply a process for effective design.
- Build a healthy, high performing team; hire designers to fill open headcount; foster a positive culture.
- Coach and mentor direct reports to grow their competencies and careers.
- Lead projects to define and sell a coherent medium-to-long-term vision with milestones and short-term actions; build the design organization to align with wider company strategy.
- Represent the team upwards, advocate for priorities, and address misalignments or challenges.
- Partner with a design leadership team to shape management practices and mentor other design leaders.
Product Design Lead means you have a track record of
- Leading design strategy for complex initiatives and growing design leaders.
- Leading through ambiguity with soft skills to persuade and align senior leaders around a vision and approach.
- Using holistic thinking to identify customer experience opportunities with impact across the organization.
- Partnering with a design leadership team to shape management practices and mentor other design leaders.
- Incorporating advancements in product design to guide the skills and practices of the team.
- Developing understanding of current native technologies and design patterns to guide the team’s use in practice.
Qualities we value in design leaders
- Effective articulation of ideas and design solutions.
- Giving feedback with kindness and candor.
- Tolerance for ambiguity and healthy curiosity.
- Translation of quantitative and qualitative insights into design decisions.
- Contribution to our culture: motivation, optimism, quality, integrity.
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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Product Design Lead – Consumer Facing(Bangkok - Based, Relocation Provided) employer: Agoda
Contact Detail:
Agoda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Design Lead – Consumer Facing(Bangkok - Based, Relocation Provided)
✨Tip Number 1
Network like a pro! Reach out to current employees at Agoda on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for your application process. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by diving deep into Agoda's products and design philosophy. Familiarise yourself with their user experience and think of innovative ideas you could bring to the table. Show us that you're not just a fit, but a game-changer!
✨Tip Number 3
Practice your pitch! Be ready to articulate your design vision and how it aligns with Agoda’s mission. We want to hear how you can lead a team and drive impactful design decisions that enhance user experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Product Design Lead – Consumer Facing(Bangkok - Based, Relocation Provided)
Some tips for your application 🫡
Show Your Passion for Design: When writing your application, let your love for design shine through! Share specific examples of projects you've worked on that showcase your creativity and problem-solving skills. We want to see how you can bring innovative solutions to the table.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Product Design Lead role. Highlight relevant experiences and skills that align with our mission at Agoda. This shows us that you understand what we’re looking for and that you’re genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s necessary. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Agoda
✨Know Your Design Principles
Before the interview, brush up on your design principles and methodologies. Be ready to discuss how you’ve applied user-centric design in past projects, especially in complex initiatives. This will show that you understand the balance between user needs and business objectives.
✨Showcase Your Leadership Skills
As a Product Design Lead, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've mentored designers or led design strategy in previous roles. Highlight your experience in fostering a positive culture and driving alignment with stakeholders.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to navigate ambiguity. Think about challenges you've faced in past projects and how you overcame them. This will help you articulate your thought process and decision-making skills effectively.
✨Align with Agoda's Vision
Research Agoda’s mission and values, particularly around user experience and innovation. Be prepared to discuss how your vision aligns with theirs and how you can contribute to creating exceptional travel experiences. This shows your genuine interest in the role and the company.