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- Tasks: Lead research projects to shape user experience and product design.
- Company: Agoda, a global travel booking platform with a diverse team.
- Benefits: Generous relocation package, competitive salary, and a vibrant work culture.
- Why this job: Make a real impact on travel experiences while living in exciting Bangkok.
- Qualifications: Master's degree and 10+ years in user experience research.
- Other info: Join a collaborative environment that values creativity and innovation.
The predicted salary is between 36000 - 60000 £ per year.
Senior User Experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. The research findings inform product design, user experience, product direction, and market strategy.
About Agoda: Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy technology that connects travelers with a global network of hotels, properties, flights, activities, and more. We are based in Asia and part of Booking Holdings, with 7,100+ employees across 95+ nationalities in 27 markets. We foster diversity, creativity and collaboration and innovate through a culture of experimentation and ownership.
Our Purpose: Bridging the World Through Travel. We believe travel enables people to enjoy, learn and experience more of the world, bringing cultures closer together and fostering empathy and happiness.
Roles and opportunities: We are a diverse team united by a passion to impact travel through innovative technologies and strong partnerships. This role offers an exciting chance to live and work in Bangkok with a generous relocation package.
Qualifications:
- Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field
- 10+ years of relevant experience in consumer-facing business domains
- Strong ability to plan, scope, conduct, analyze and communicate research
- Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, usability testing, etc.)
- Experience with quantitative research (metrics, surveys, sampling, cross-tabs, statistical concepts)
- Experience negotiating with external research vendors
- Ability to describe user problems and business opportunities using both quantitative and qualitative data
- Demonstrated critical thinking beyond business requests
- Excellent storytelling and communication skills with both business and technical stakeholders (English)
- Enjoy collaborative, data-driven, creative work
Responsibilities:
- Lead end-to-end research activities: define objectives, hypotheses, methodology, execution, analysis, and communication
- Demonstrate independent operation across research tasks
- Drive core research outputs used by product teams to inform design and strategy
Equal Opportunity: At Agoda, we pride ourselves on being a company represented by people of diverse backgrounds. We are committed to equal employment opportunity for all, regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics.
Disclaimer: We do not accept unsolicited CVs from agencies. We reserve the right to contact and hire candidates directly without a recruitment fee.
Senior User Experience Researcher(Bangkok - Based, Relocation provided) in London employer: Agoda
Contact Detail:
Agoda Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Experience Researcher(Bangkok - Based, Relocation provided) in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Agoda on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your best research projects. Make sure to include case studies that demonstrate your impact on product design and user experience.
✨Tip Number 3
Ace the interview! Research common UX research questions and practice your storytelling skills. Be ready to discuss how your findings have influenced product decisions in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Agoda team.
We think you need these skills to ace Senior User Experience Researcher(Bangkok - Based, Relocation provided) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior User Experience Researcher role. Highlight your research projects and how they’ve impacted product design and strategy.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about user experience research and how your background makes you a perfect fit for our team. Share specific examples of your work that demonstrate your expertise.
Showcase Your Research Skills: In your application, emphasise your ability to conduct both qualitative and quantitative research. We want to see how you’ve used these methods to inform product decisions in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in Bangkok!
How to prepare for a job interview at Agoda
✨Know Your Research Methods
Make sure you brush up on both qualitative and quantitative research methods. Be ready to discuss your experience with interviews, usability testing, and any statistical concepts you've used. This will show that you can handle the end-to-end research activities they’re looking for.
✨Showcase Your Storytelling Skills
Prepare to share examples of how you've communicated research findings to both technical and non-technical stakeholders. Use clear, engaging narratives to illustrate how your insights have influenced product design or strategy in the past.
✨Demonstrate Critical Thinking
Be prepared to discuss how you've approached complex user problems and business opportunities. Highlight specific instances where your critical thinking led to actionable insights that benefited your previous teams or projects.
✨Emphasise Collaboration
Agoda values teamwork, so be ready to talk about your experiences working in diverse teams. Share examples of how you've collaborated with product teams to drive research outputs and how you’ve fostered a culture of experimentation and ownership in your previous roles.
