Senior Product Manager (Gurgaon-based) in London

About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

Overview
This role is based in Gurugram, India. This role facilitates forward inventory distribution via APIs, ensuring seamless partner integration, data access, and operational efficiency to enhance collaboration and maximize inventory value across B2B channels. Agoda's Senior Product Managers are responsible for defining the overall strategy and goals for Agoda's various products, including the website, mobile applications and mobile website, email marketing. SPMs drive the relentless innovation required to stay ahead in an extremely dynamic and competitive industry. SPMs create and maintain a product roadmap and will be responsible for communication with all stakeholders (business heads, marketing, developers, and senior management) to ensure that Agoda's products continue to perform at the highest possible level and serve the needs of our many customer groups. A Senior Product Manager will see the big picture and the small detail at the same time. He or she will understand the broad needs of the business, scan the competitive landscape in which their product operates, spot trends and technical developments and update the product roadmap as needed. At the same time, he or she will understand every detail of the product from design to functionality to usability. They will need to understand various e‐commerce metrics and concepts very well – conversion, repeat rates, ROI, site performance metrics, bounce rates, return on investment, etc. In summary, an Agoda Senior Product Manager can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision‐making and consumer psychology – all at a scale that very few e‐commerce companies in the world today can offer.

Responsibilities

• Working on end to end API B2B products.
• Monitoring and analyzing market conditions, conducting competitor and technological landscape analysis, and prioritizing market segment opportunities.
• Setting strategic direction of how to best align the short term and the long-term strategy based on customer needs and business goals.
• Converting strategic goals into operational tasks.
• Managing an agile team for launch to create and maintain consistent, branded look and feel across all products.
• Defining KPIs for all projects and evaluating the success of a project.
• Defining navigational flow and user experience on the site, apps, etc.
• Evaluating risks and tradeoffs associated with each course of action.
• Working closely with users to ensure all projects meet business needs.

Qualifications

• Proven ability to leverage analytics and quantitative methods to inform and influence decision-making.
• Experience with emerging data‐mining technology.
• Experience working in a fast‐paced and high growth environment.
• Experience in B2B2C, B2B or B2C products.
• Experience and passion for web design, functionality and testing.
• Enthusiasm to develop engineered processes and technologies and to apply innovative solutions to make organizational improvements while encouraging creative thinking and innovation.
• Ability to motivate and inspire development teams to achieve beyond what they imagined possible.
• Entrepreneurial and analytical; effective at managing change in a fast‐moving and constantly evolving business.
• Experience with the latest internet trends and technologies.
• MBA or advanced Math, Computer Science or Statistics degree preferred.

Desired Competencies and Skill Sets

• Relentless curiosity and an urge to innovate, measure and improve.
• Openness to change and new information.
• Proven skills in recruitment and staff leadership.
• Hands‐on mentality.
• Recognizes own strengths and weaknesses.
• Process oriented and strong problem‐solving skills.
• Capacity to identify and keep up to date on relevant global trends.
• Collaborative and consensual approach.
• Commitment to 'speed wins' philosophy.
• Highly ethical.
• Sense of humor, humility.

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Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.