At a Glance
- Tasks: Provide 24/7 multilingual support in Japanese and English to guests and partners.
- Company: Agoda, a leading travel platform based in Kuala Lumpur.
- Benefits: Visa sponsorship, relocation support, and opportunities for career growth.
- Other info: Dynamic work environment with continuous service improvement initiatives.
- Why this job: Join a fast-paced, data-driven team and make a difference in customer satisfaction.
- Qualifications: Fluency in Japanese and English, with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Agoda in Kuala Lumpur is seeking a Support Associate to provide 24/7 multilingual assistance in Japanese and English.
You will support guests and partners across channels, learn Agoda products, and contribute to a fast‑paced, data‑driven team.
The role offers visa sponsorship options and relocation support for eligible locations.
You will handle inquiries, ensure high satisfaction, and participate in continuous service improvements while maintaining confidentiality and handling shift rotations.
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Japanese Customer Support Specialist (24/7) employer: Agoda
Agoda is an exceptional employer that fosters a vibrant work culture in Greater London, where innovation and collaboration thrive. With a strong emphasis on employee growth, Agoda offers numerous opportunities for professional development and advancement within the dynamic travel industry. The company's commitment to diversity and inclusion, coupled with its focus on high-impact partnerships across the APAC market, makes it a rewarding place for individuals looking to make a meaningful impact in their careers.
