At a Glance
- Tasks: Analyse customer data to enhance marketing strategies and drive engagement.
- Company: Agoda, a global leader in travel technology and part of Booking Holdings.
- Benefits: Relocation support, diverse team culture, and opportunities for professional growth.
- Other info: Embrace diversity and innovation in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact on customer experiences worldwide.
- Qualifications: 2+ years in analytics, strong skills in SQL, Tableau, and data processing.
The predicted salary is between 30000 - 40000 € per year.
Overview
About Agoda
Agoda bridges the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs launched Agoda to make it easier for everyone to explore the world. We are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of people from many countries, working across offices globally. We connect people to destinations and experiences with great deals across hotels, flights, and experiences worldwide. Data and technology are at the heart of our culture, fueling curiosity and innovation. If you’re ready to join us on this journey, apply below.
The Opportunity
The Customer Marketing Team is looking for a Senior Analyst who will help elevate our Channels performance. As a Senior Analyst, CRM you will work with customer, traffic and engagement data to deliver insights that shape the Strategy of our team and help us understand Agoda’s customers’ needs, desires and behaviour.
Responsibilities
- Analyse data to identify opportunities, segment the user base, understand patterns, and respond to changes in demand to deliver value.
- Test ideas through A/B testing of communication products; design hypotheses, frameworks, campaigns, and analyse large-scale test results.
- Innovate by developing new features, building models for optimization, and constructing business cases for new implementations to push boundaries.
What you’ll need to succeed
- A proactive, self-driven, exploratory approach to data
- At least 2 years of experience in analytically focused positions
- Good Hadoop/SQL and Tableau knowledge
- Knowledge of statistics and data processing practices (p-values, data cleaning and normalization, regressions, etc.)
Nice to have
- Experience with Customer Marketing/Customer Behaviour data
- Working knowledge of Python or R
- Master’s Degree or higher in a quantitative or marketing subject
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of diverse backgrounds. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected characteristics. We keep applications on file for future vacancies unless you request removal. See our privacy policy for details.
Analyst/Senior Analyst- Customer Marketing(Bangkok Based, relocation provided) employer: Agoda
Agoda is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and data-driven insights are at the forefront of our mission to enhance customer experiences. Based in the dynamic city of Bangkok, we offer relocation support and a collaborative environment that encourages professional growth through diverse projects and continuous learning opportunities. Join us to be part of a global team that values curiosity and creativity, making travel accessible for everyone.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst/Senior Analyst- Customer Marketing(Bangkok Based, relocation provided)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Agoda on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into Agoda’s culture and values. Show us how your skills align with our mission to bridge the world through travel. We love candidates who are genuinely excited about what we do!
✨Tip Number 3
Practice your data storytelling! As a Senior Analyst, you’ll need to present insights clearly. Use examples from your past work to demonstrate how you’ve turned data into actionable strategies that made a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Agoda.
We think you need these skills to ace Analyst/Senior Analyst- Customer Marketing(Bangkok Based, relocation provided)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Senior Analyst in Customer Marketing. Highlight your experience with data analysis, A/B testing, and any relevant tools like SQL or Tableau. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer marketing and how your background makes you a perfect fit for Agoda. Don’t forget to mention any innovative projects you've worked on that relate to the role.
Showcase Your Analytical Skills:Since this role is all about data, make sure to include specific examples of how you've used data to drive decisions in your previous roles. We love seeing numbers and results, so don’t hold back on the details!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Agoda
✨Know Your Data Inside Out
As an Analyst, you'll be working with data daily, so make sure you brush up on your Hadoop, SQL, and Tableau skills. Be prepared to discuss specific examples of how you've used these tools in past roles to derive insights or drive decisions.
✨Showcase Your Analytical Mindset
Agoda values a proactive and exploratory approach to data. During the interview, share instances where you've identified opportunities through data analysis. Highlight your experience with A/B testing and how you've used results to inform marketing strategies.
✨Understand Customer Behaviour
Since this role focuses on customer marketing, it's crucial to demonstrate your understanding of customer behaviour data. Prepare to discuss any relevant experience you have in segmenting user bases and responding to changes in demand based on data insights.
✨Be Ready to Innovate
Agoda is all about pushing boundaries, so come equipped with ideas! Think of new features or models you've developed in the past and be ready to present them. This shows your ability to innovate and contribute to the team’s strategy.
