Service Advisor in Belfast

Service Advisor in Belfast

Belfast Full-Time 28000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and exceed targets in a fast-paced environment.
  • Company: Agnew VW/Skoda Belfast, a dynamic workplace focused on customer satisfaction.
  • Benefits: Competitive salary, career growth opportunities, and a supportive team culture.
  • Why this job: Join a passionate team and make a real difference in customer experiences.
  • Qualifications: 1 year of customer service experience and strong communication skills required.
  • Other info: Exciting career opportunities await for motivated individuals.

The predicted salary is between 28000 - 32000 £ per year.

Job ref: SADV/SVWB/26

Job type: Permanent

Location: Agnew VW/Skoda Belfast, 1 Boucher Road, Belfast, BT12 6HR

Salary: £28,000 - £32,000 (OTE) dependent on experience

Closing date: Thursday 29 Jan 2026 12:00

Job Summary

Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets? You don't need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.

Essential Qualifications

  • Minimum of 1 years' experience working in a customer service role.
  • At least 5 GCSEs at Grade C or above (or equivalent).
  • Ability to create dialog and possess good communication skills.
  • Driven to deliver a 5-star customer service.
  • Enjoy working in a fast pace, challenging environment.
  • Possess a full, valid driving licence, aged over 21 years for Insurance purposes.
  • Motivated and ambitious to achieve financial targets.

Desirable Qualifications

  • Aftersales experience within a franchised dealership.

If you think you can demonstrate these skills then please click the Apply button, and if successful we can offer outstanding career opportunities.

In addition to filling this vacancy, Agnews reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the "live" period, you may be offered the post if eligible and based on the information you have previously provided.

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

Service Advisor in Belfast employer: Agnew

Agnew VW/Skoda Belfast is an exceptional employer that prioritises a vibrant work culture and the professional growth of its employees. With a commitment to delivering a five-star customer experience, we offer competitive salaries, ongoing training, and a supportive environment that encourages ambition and achievement. Located in the heart of Belfast, our team enjoys the benefits of working in a dynamic city while being part of a company that values its staff and fosters career advancement.
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Contact Detail:

Agnew Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Advisor in Belfast

✨Tip Number 1

Get to know the company! Research Agnew VW/Skoda and understand their values and customer service approach. This will help you tailor your conversation during interviews and show that you're genuinely interested.

✨Tip Number 2

Practice your communication skills! Since this role is all about delivering a five-star customer experience, role-play common customer scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend local events related to the automotive industry. Building relationships can give you insider tips and might even lead to a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Agnew VW/Skoda.

We think you need these skills to ace Service Advisor in Belfast

Customer Service
Communication Skills
Target Driven
Problem-Solving Skills
Time Management
Adaptability
Motivation
Attention to Detail
Driving Licence
Experience in Fast-Paced Environment
Aftersales Experience

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for delivering a five-star customer experience shine through. We want to see that you’re not just ticking boxes but genuinely excited about the role!

Tailor Your Experience: Make sure to highlight your relevant customer service experience. We’re looking for someone who can create dialogue and communicate effectively, so give us examples of how you've done this in past roles.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’d be a great fit for the Service Advisor position.

Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click the Apply button and get started!

How to prepare for a job interview at Agnew

✨Know Your Customer Service Basics

Since the role is all about delivering a five-star customer experience, brush up on your customer service principles. Think of examples from your past roles where you went above and beyond for a customer. This will show your passion and commitment to excellent service.

✨Prepare for Common Questions

Expect questions about how you handle difficult customers or situations. Prepare specific scenarios that highlight your communication skills and ability to thrive in a fast-paced environment. Practising these responses can help you feel more confident during the interview.

✨Show Your Motivation

The job requires a driven individual who meets targets. Be ready to discuss your personal goals and how they align with the company's objectives. Share any past achievements that demonstrate your ambition and motivation to succeed.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. This could be about the team dynamics, training opportunities, or what success looks like in this role. It shows you're genuinely interested and helps you assess if the company is the right fit for you.

Service Advisor in Belfast
Agnew
Location: Belfast
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  • Service Advisor in Belfast

    Belfast
    Full-Time
    28000 - 32000 £ / year (est.)
  • A

    Agnew

    50-100
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