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For Companies At a Glance
- Tasks: Deliver exceptional customer service and support throughout the sales journey.
- Company: Join the prestigious Mercedes-Benz team in Belfast.
- Benefits: Competitive salary based on experience and outstanding career opportunities.
- Why this job: Be part of a dynamic team and make a real difference for customers.
- Qualifications: 1+ years in customer service, strong communication skills, and team player mentality.
- Other info: Flexible working hours and a vibrant work environment await you.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Job ref: CRM/MBB/26
Job type: Permanent
Location: Mercedes-Benz, Belfast 6 Boucher Crescent BT12 6HU
Salary: £Dependent on experience
Closing date: Tuesday 17 Feb 2026 12:00
Summary
Are you a motivated individual who enjoys meeting and exceeding targets? Are you passionate about delivering the best service for customers at all stages of their sales journey?
The Ideal Person Will Have/be:
- A minimum of 1 year's experience in a customer service sales role is essential.
- Experience of working in a similar role in the motor trade is desirable but not essential.
- A strong working knowledge of computerised systems such as customer databases.
- Experience of CDK would be beneficial.
- Be a strong team player who is energised by variety and responsibility.
- Demonstrate a professional and confident approach in dealing with both staff and customers.
- Excellent communication and presentation skills.
- Be attentive to detail.
- A flexible approach to working hours is required.
If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Customer Support Advisor in Belfast employer: Agnew
Contact Detail:
Agnew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor in Belfast
✨Tip Number 1
Get to know the company! Research Mercedes-Benz and their customer service values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Customer Support Advisor, you'll need to be confident and clear when talking to customers. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your experience! Think of specific examples from your past roles where you've exceeded targets or provided exceptional service. Be ready to share these stories during your interview to demonstrate your skills.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Mercedes-Benz.
We think you need these skills to ace Customer Support Advisor in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers and making their experience the best it can be.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or sales, especially if it’s in the motor trade. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: Don’t forget to complete your application on our careers page! It’s super important for us to keep everything organised, so make sure you click that Apply button and follow the steps to submit your application.
How to prepare for a job interview at Agnew
✨Know Your Customer Service Basics
Brush up on your customer service principles, especially those relevant to the motor trade. Be ready to share examples of how you've exceeded customer expectations in previous roles. This will show that you understand the importance of delivering top-notch service.
✨Familiarise Yourself with CDK
If you have experience with CDK or similar customer databases, make sure to highlight it. If not, do a bit of research to understand how these systems work. Being able to discuss your familiarity with technology can set you apart from other candidates.
✨Showcase Your Team Spirit
As a Customer Support Advisor, teamwork is key. Prepare to discuss times when you've collaborated effectively with colleagues. Highlighting your ability to work well in a team will demonstrate that you're a good fit for their culture.
✨Practice Your Communication Skills
Excellent communication is crucial for this role. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to refine your presentation skills before the big day.
