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- Tasks: Diagnose and repair mechanical issues in light commercial vehicles.
- Company: Join Volkswagen Mallusk, a leading name in the automotive industry.
- Benefits: Enjoy a dynamic work environment with opportunities for career growth.
- Why this job: Be part of a team that values customer satisfaction and technical excellence.
- Qualifications: City & Guilds, BTEC or NVQ qualifications required; experience in a dealership is a plus.
- Other info: Must be over 21 for insurance; embrace modern diagnostic technology.
The predicted salary is between 30000 - 42000 £ per year.
Do you have the skills to effectively diagnose a range of mechanical issues and carry out effective repairs accordingly? Do you possess excellent engagement skills to ensure consistently high levels of customer satisfaction?
The ideal person will have / be:
- Time served with relevant City & Guilds, BTEC or NVQ Qualifications.
- Previous experience in a franchised car dealership (previous VAG franchise experience would be an advantage but is not essential).
- Practical knowledge of modern diagnostic equipment/techniques.
- Ability to work in a busy environment to a high standard.
- Maximise fix first visit performance.
- Ensure productivity and efficiency targets are achieved.
- Complete accurate EVHC reports embracing CiT Now video technology.
- Full driving licence (aged over 21 for Insurance purposes).
If you think you can demonstrate these skills then please click the Apply button and if successful we can offer an outstanding career opportunity.
Skills: Productive, Attention to detail, Modern diagnostic techniques.
Technician - Light Commercial Vehicles - Volkswagen Mallusk employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician - Light Commercial Vehicles - Volkswagen Mallusk
✨Tip Number 1
Familiarise yourself with Volkswagen's latest diagnostic equipment and techniques. Being well-versed in their specific tools will not only boost your confidence but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Engage with current employees or join online forums related to Volkswagen dealerships. This can provide you with insider knowledge about the work culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've maximised efficiency and productivity in previous roles. Highlighting your ability to meet targets will show that you're results-driven and ready to contribute from day one.
✨Tip Number 4
Brush up on your customer service skills, as high levels of customer satisfaction are crucial in this role. Think of ways you've successfully engaged with customers in the past and be ready to share those experiences.
We think you need these skills to ace Technician - Light Commercial Vehicles - Volkswagen Mallusk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications, such as City & Guilds, BTEC, or NVQ. Emphasise any experience you have in a franchised car dealership, especially with Volkswagen or VAG franchises.
Showcase Your Skills: In your cover letter, clearly demonstrate your mechanical diagnostic skills and your ability to carry out repairs. Provide specific examples of how you've maximised first visit fixes and met productivity targets in previous roles.
Highlight Customer Engagement: Since customer satisfaction is key, include examples of how you've engaged with customers effectively in the past. This could be through communication, follow-ups, or ensuring their needs are met during service.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or typos. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Agnew Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with diagnosing mechanical issues and using modern diagnostic equipment. Bring examples of past repairs you've successfully completed, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Engagement is Key
Since customer satisfaction is crucial, think of instances where you've effectively communicated with customers. Highlight your engagement skills and how you ensure clients feel valued and informed throughout the repair process.
✨Demonstrate Your Qualifications
Make sure to mention your relevant qualifications such as City & Guilds, BTEC, or NVQ. If you have experience in a franchised dealership, especially with VAG, be ready to discuss how that has prepared you for this role.
✨Prepare for a Busy Environment
The role requires working efficiently in a busy setting. Share examples of how you've managed your time and maintained high standards under pressure. This will show that you're capable of meeting productivity and efficiency targets.
