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For Companies At a Glance
- Tasks: Diagnose and repair mechanical issues in light commercial vehicles.
- Company: Join Volkswagen Mallusk, a leading name in the automotive industry.
- Benefits: Enjoy a dynamic work environment with opportunities for career growth.
- Why this job: Be part of a team that values customer satisfaction and technical excellence.
- Qualifications: City & Guilds, BTEC or NVQ qualifications required; experience in a dealership is a plus.
- Other info: Must be over 21 for insurance; practical knowledge of diagnostic equipment is essential.
The predicted salary is between 30000 - 42000 £ per year.
Do you have the skills to effectively diagnose a range of mechanical issues and carry out effective repairs accordingly? Do you possess excellent engagement skills to ensure consistently high levels of customer satisfaction?
The ideal person will have / be:
- Time served with relevant City & Guilds, BTEC or NVQ Qualifications.
- Previous experience in a franchised car dealership (previous VAG franchise experience would be an advantage but is not essential).
- Practical knowledge of modern diagnostic equipment/techniques.
- Ability to work in a busy environment to a high standard.
- Maximise fix first visit performance.
- Ensure productivity and efficiency targets are achieved.
- Complete accurate EVHC reports embracing CiT Now video technology.
- Full driving licence (aged over 21 for Insurance purposes).
If you think you can demonstrate these skills then please click the Apply button and if successful we can offer an outstanding career opportunity.
Skills: Productive, Attention to detail, Modern diagnostic techniques.
Technician - Light Commercial Vehicles - Volkswagen Mallusk employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technician - Light Commercial Vehicles - Volkswagen Mallusk
✨Tip Number 1
Familiarise yourself with Volkswagen's latest diagnostic equipment and techniques. Being well-versed in their specific tools will not only boost your confidence but also show your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former employees of Volkswagen Mallusk. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 3
Prepare to discuss specific examples of how you've achieved high customer satisfaction in previous roles. Highlighting your engagement skills with real-life scenarios can set you apart from other candidates.
✨Tip Number 4
Research the latest trends in light commercial vehicles and be ready to discuss them. Showing that you're knowledgeable about the industry will demonstrate your passion and dedication to the role.
We think you need these skills to ace Technician - Light Commercial Vehicles - Volkswagen Mallusk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant qualifications, such as City & Guilds, BTEC, or NVQ. Emphasise any previous experience in a franchised car dealership, especially if you have worked with VAG brands.
Showcase Your Skills: In your cover letter, clearly demonstrate your ability to diagnose mechanical issues and carry out repairs. Provide specific examples of how you've maximised fix first visit performance and met productivity targets.
Highlight Customer Engagement: Since customer satisfaction is key, include examples of how you've engaged with customers in the past. Mention any techniques you've used to ensure high levels of service and satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. Ensure that all information is accurate and that your documents are well-formatted to make a strong impression.
How to prepare for a job interview at Agnew Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with diagnosing mechanical issues and using modern diagnostic equipment. Bring examples of past repairs you've successfully completed, as this will demonstrate your practical knowledge and problem-solving abilities.
✨Engagement is Key
Since customer satisfaction is crucial, think of examples where you've effectively communicated with customers or resolved their concerns. Highlight your engagement skills during the interview to show that you can maintain high levels of customer satisfaction.
✨Demonstrate Your Qualifications
Make sure to mention your relevant qualifications, such as City & Guilds, BTEC, or NVQ. If you have any specific training related to light commercial vehicles or previous experience in a franchised dealership, be sure to bring that up as well.
✨Prepare for a Busy Environment
Discuss your ability to work efficiently in a fast-paced setting. Share examples of how you've met productivity targets in the past, and be ready to explain how you manage your time and workload effectively.
