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For Companies At a Glance
- Tasks: Assist customers with their service needs and ensure a top-notch experience.
- Company: Join the prestigious Mercedes-Benz team in Belfast, known for excellence and innovation.
- Benefits: Enjoy a competitive salary, company car, and opportunities for career growth.
- Why this job: Be part of a dynamic environment where your passion for customer service shines.
- Qualifications: Customer service experience and a full driving licence are essential; enthusiasm is key!
- Other info: Apply by 18 July 2025 to kickstart your career with us!
The predicted salary is between 24000 - 32000 £ per year.
Service Advisor Are you a motivated individual who works well in a team? Are you passionate about delivering the best service for customers? The ideal person will have/be: GCSE level or equivalent minimum grade C in Maths and English. Used Excel, Outlook and Microsoft word previously. Excellent communication and customer service skills. Well organised with excellent task management and organisational skills. Previous experience in one or more of the following Car Rental Company, Service Department, Administration or CRM booking in a car dealership. Full driving licence. If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities. For further information and to submit your application, click the apply icon.
Service Advisor employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Familiarise yourself with the Mercedes-Benz brand and its values. Understanding their commitment to customer service and quality will help you align your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Prepare examples from your previous customer service roles that demonstrate your ability to exceed targets and deliver exceptional experiences. Be ready to discuss specific situations where you went above and beyond for a customer.
✨Tip Number 3
Practice your communication skills by engaging in mock interviews or discussions with friends. Being confident and articulate will help you make a strong impression during the interview process.
✨Tip Number 4
Network with current or former employees of Mercedes-Benz, if possible. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Service Advisor. Highlight your customer service experience and any relevant skills that align with their requirements.
Tailor Your CV: Customise your CV to reflect your experience in customer service roles. Emphasise your communication skills and any achievements that demonstrate your ability to deliver a five-star customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've met targets or provided excellent customer service in previous positions.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Agnew Group
✨Show Your Customer Service Skills
Since the role of a Service Advisor revolves around delivering a five-star customer experience, be prepared to share specific examples from your past roles where you excelled in customer service. Highlight how you handled difficult situations and turned them into positive outcomes.
✨Communicate Confidently
Confident communication is key for this position. Practice articulating your thoughts clearly and concisely. During the interview, maintain eye contact and use positive body language to convey your enthusiasm and confidence.
✨Demonstrate Your Drive
The company is looking for someone who thrives in a fast-paced environment. Be ready to discuss how you meet and exceed targets in previous roles. Share any relevant metrics or achievements that showcase your drive and ambition.
✨Research the Company
Familiarise yourself with Mercedes-Benz and their values. Understanding their commitment to customer satisfaction and quality will help you align your answers with what they are looking for. This shows genuine interest and preparation on your part.
