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For Companies At a Glance
- Tasks: Deliver exceptional customer service and meet targets in a fast-paced environment.
- Company: Join the prestigious Mercedes-Benz team in Belfast.
- Benefits: Competitive salary with outstanding career growth opportunities.
- Other info: Exciting opportunities for motivated individuals looking to excel.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience as a Service Advisor or Manager, strong communication skills, and 5 GCSEs.
The predicted salary is between 35000 - 39000 £ per year.
Job ref: SSA/MBB/26
Job type: Permanent
Location: Mercedes-Benz, Belfast 6 Boucher Crescent BT12 6HU
Salary: £35,000 - £39,000 OTE Depending on experience
Closing date: Friday 22 May 2026 12:00
Job summary
Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets? You don't need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.
The ideal person will have/be:
- Current Service Advisor or Manager in the motor trade
- Confident communication skills
- Enthusiasm for delivering a 5-star customer experience
- Driven and thrives in a fast-paced environment
- Possess a full, valid driving licence (aged over 21 for insurance purposes)
- Strong administrative skills
- At least 5 GCSEs at Grade C or above (or equivalent)
- Motivated and ambitious to achieve financial targets
If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Senior Service Advisor employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor
✨Tip Number 1
Get to know the company! Research Mercedes-Benz and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Senior Service Advisor, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with interviewers, let your passion for delivering a five-star customer experience shine through. It can make all the difference!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the role and ready to take the next step in your career.
We think you need these skills to ace Senior Service Advisor
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for delivering a five-star customer experience in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making customers happy!
Highlight Relevant Experience: If you’ve got experience as a Service Advisor or in the motor trade, don’t hold back! We love to see how your past roles have prepared you for this position, so be specific about your achievements and responsibilities.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and get straight to what makes you a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click the Apply button and let’s get started!
How to prepare for a job interview at Agnew Group
✨Know Your Customer Service Basics
Since the role is all about delivering a five-star customer experience, brush up on key customer service principles. Think about examples from your past where you went above and beyond for a customer, as this will show your passion and commitment.
✨Show Off Your Communication Skills
Confident communication is crucial for a Senior Service Advisor. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios with a friend to get comfortable with handling different customer interactions.
✨Demonstrate Your Drive and Ambition
Prepare to discuss how you've met or exceeded targets in previous roles. Be ready to share specific numbers or achievements that highlight your motivation and ambition, as this aligns perfectly with what they’re looking for.
✨Familiarise Yourself with the Company
Do a bit of research on Mercedes-Benz and their values. Understanding their brand and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.