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For Companies At a Glance
- Tasks: Deliver exceptional customer service and meet targets in a fast-paced environment.
- Company: Join the prestigious Mercedes-Benz team in Belfast.
- Benefits: Competitive salary with outstanding career growth opportunities.
- Other info: Exciting opportunities for motivated individuals looking to excel in their careers.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience as a Service Advisor or Manager, strong communication skills, and 5 GCSEs.
The predicted salary is between 35000 - 39000 £ per year.
Job ref: SSA/MBB/26
Job type: Permanent
Location: Mercedes-Benz, Belfast 6 Boucher Crescent BT12 6HU
Salary: £35,000 - £39,000 OTE Depending on experience
Closing date: Friday 22 May 2026 12:00
Job summary
Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets? You don't need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.
The ideal person will have/be:
- Current Service Advisor or Manager in the motor trade
- Confident communication skills
- Enthusiasm for delivering a 5-star customer experience
- Driven and thrives in a fast-paced environment
- Possess a full, valid driving licence (aged over 21 for insurance purposes)
- Strong administrative skills
- At least 5 GCSEs at Grade C or above (or equivalent)
- Motivated and ambitious to achieve financial targets
If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Senior Service Advisor in Newtownabbey employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor in Newtownabbey
✨Tip Number 1
Get to know the company! Research Mercedes-Benz and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Senior Service Advisor, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your enthusiasm! When you get the chance to speak with interviewers, let your passion for delivering a five-star customer experience shine through. It can make all the difference!
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about the role and ready to take the next step in your career.
We think you need these skills to ace Senior Service Advisor in Newtownabbey
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for delivering a five-star customer experience in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making customers happy!
Highlight Relevant Experience: If you’ve got experience as a Service Advisor or Manager in the motor trade, shout about it! We love seeing how your background aligns with what we’re looking for, so don’t hold back on those details.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click the Apply button and get started!
How to prepare for a job interview at Agnew Group
✨Know Your Customer Service Basics
Since the role is all about delivering a five-star customer experience, brush up on key customer service principles. Think about examples from your past where you went above and beyond for a customer, as this will show your passion and commitment.
✨Show Off Your Communication Skills
Confident communication is crucial for a Senior Service Advisor. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job.
✨Demonstrate Your Drive and Ambition
The company is looking for someone who is motivated and ambitious. Be prepared to discuss your career goals and how this position aligns with them. Share specific targets you've met in previous roles to highlight your drive.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows you're genuinely interested in the role and helps you assess if it's the right fit for you.