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- Tasks: Provide top-notch customer service and support in a fast-paced environment.
- Company: Join Isaac Agnew, a leading automotive company with a focus on teamwork.
- Benefits: Earn between £8.50p/h - £12.75p/h, plus great career growth opportunities.
- Other info: Flexible shifts and a chance to learn about motor vehicles.
- Why this job: Kickstart your career in customer service while working with passionate people.
- Qualifications: GCSE Maths and English at grade C or above; IT skills are a must.
The predicted salary is between 17640 - 26520 £ per year.
Job ref: APCUST/AGN/26
Job type: Apprentice
Location: Isaac Agnew (Holdings) 4 Boucher Crescent, Belfast BT12 6HU
Closing date: Sunday 31 May 2026 12:00
Job summary:
Do you work well under pressure with a passion for customer service? Do you possess excellent engagement skills to ensure consistently high levels of customer satisfaction?
To be considered for this role, applicants must be able to demonstrate how they meet the following criteria:
- A team player who works well under pressure and has a real passion for customer service.
- The ability to work within given timescales and the ability to pursue all aspects of administration.
- Have achieved or be expected to achieve at least grade C in GCSE Maths and English (or equivalent).
- Demonstrate a passionate interest in or relevant practical experience of motor vehicles.
- Strong ability in IT.
- Excellent written and spoken communication skills.
- The ability to learn and apply new concepts and ideas.
- Flexible approach to working hours as shift patterns may be in operation.
- A confirmed or pending place at a FE college or training facility such as Transport Training Services.
If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Apprentice Customer Service Advisor in Newtownabbey employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Advisor in Newtownabbey
✨Tip Number 1
Get to know the company! Research Isaac Agnew and understand their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, try role-playing common customer scenarios with friends or family. This will boost your confidence and help you articulate your thoughts clearly when it counts.
✨Tip Number 3
Be ready to showcase your passion for motor vehicles! If you have any relevant experience or hobbies related to cars, make sure to mention them. It’ll set you apart from other candidates and show that you’re not just looking for any job, but this specific one.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about landing the Apprentice Customer Service Advisor role. Don’t miss out on this opportunity!
We think you need these skills to ace Apprentice Customer Service Advisor in Newtownabbey
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for customer service. Share any experiences where you've gone above and beyond to help someone, as this will show us that you truly care about providing excellent service.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Make sure to answer any questions directly and provide examples that demonstrate your skills and experience.
Tailor Your Application: Take a moment to tailor your application to the specific role. Mention how your skills align with the job description, especially your ability to work under pressure and your interest in motor vehicles. This shows us that you’ve done your homework!
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for the role. Just click the Apply button and follow the steps – we can’t wait to hear from you!
How to prepare for a job interview at Agnew Group
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your understanding of what makes great customer service and how you can apply that in real-life scenarios. Think about times you've helped someone or resolved an issue, even if it was just in a casual setting.
✨Show Your Passion for Motor Vehicles
Since this role involves a keen interest in motor vehicles, make sure to highlight any relevant experience or knowledge you have. Whether it's a hobby, coursework, or even just a fascination with cars, share that enthusiasm during the interview to show you're genuinely interested in the field.
✨Demonstrate Teamwork Skills
Prepare examples that showcase your ability to work well in a team, especially under pressure. Think of situations where you collaborated with others to achieve a common goal, and be ready to explain your role in those scenarios.
✨Practice Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and answering questions.