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- Tasks: Provide top-notch customer service and support in a fast-paced environment.
- Company: Join Isaac Agnew, a leading automotive company with a focus on teamwork.
- Benefits: Earn between £8.50p/h - £12.75p/h, plus great career growth opportunities.
- Other info: Flexible shifts and a chance to learn about motor vehicles.
- Why this job: Kickstart your career in customer service while working with passionate people.
- Qualifications: GCSE Maths and English at grade C or above; IT skills are a must.
The predicted salary is between 17640 - 26520 £ per year.
Job ref: APCUST/AGN/26
Job type: Apprentice
Quantity of Posts Available: £8.50p/h - £12.75p/h depending on level
Location: Isaac Agnew (Holdings) 4 Boucher Crescent, Belfast BT12 6HU
Closing date: Sunday 31 May 2026 12:00
Job summary
Do you work well under pressure with a passion for customer service? Do you possess excellent engagement skills to ensure consistently high levels of customer satisfaction?
To be considered for this role, applicants must be able to demonstrate how they meet the following criteria:
- A team player who works well under pressure and has a real passion for customer service.
- The ability to work within given timescales and the ability to pursue all aspects of administration.
- Have achieved or be expected to achieve at least grade C in GCSE Maths and English (or equivalent).
- Demonstrate a passionate interest in or relevant practical experience of motor vehicles.
- Strong ability in IT.
- Excellent written and spoken communication skills.
- The ability to learn and apply new concepts and ideas.
- Flexible approach to working hours as shift patterns may be in operation.
- A confirmed or pending place at a FE college or training facility such as Transport Training Services.
If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.
In addition to filling this vacancy, Agnews reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the "live" period, you may be offered the post, if eligible and based on the information you have previously provided.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Apprentice Customer Service Advisor in Lisburn employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Customer Service Advisor in Lisburn
✨Tip Number 1
Get to know the company! Research Isaac Agnew and understand their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer service, make sure you can articulate your thoughts clearly. Try mock interviews with friends or family to boost your confidence and get feedback.
✨Tip Number 3
Show off your passion for motor vehicles! If you have any relevant experience or hobbies related to cars, be sure to mention them. This could set you apart from other candidates who may not have that personal touch.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity. Don’t forget to follow up if you haven’t heard back after a week or two!
We think you need these skills to ace Apprentice Customer Service Advisor in Lisburn
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for customer service. Share any experiences where you've gone above and beyond to help someone out, as this will show us that you truly care about providing excellent service.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor it to the role by including relevant skills and experiences that match the job description. We want to see how you fit into our team, so make it personal and specific to the Apprentice Customer Service Advisor position.
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make sure your written skills shine through in your application!
Apply Through Our Website: Remember, the best way to apply is through our careers page. It’s super easy! Just click the Apply button and follow the steps. This ensures we get all your details correctly and can process your application smoothly.
How to prepare for a job interview at Agnew Group
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss your understanding of what makes great customer service and how you can apply that in real-life scenarios. Think about examples from your past experiences, even if they’re not directly related to a job.
✨Show Your Passion for Motor Vehicles
Since this role involves a keen interest in motor vehicles, make sure to highlight any relevant experience or knowledge you have. Whether it’s a hobby, a course, or just a general enthusiasm, let them know why you’re excited about this industry.
✨Demonstrate Teamwork Skills
Prepare to share examples of how you’ve worked effectively in a team. Think about times when you’ve had to collaborate under pressure and how you contributed to achieving a common goal. This will show that you’re a team player, which is crucial for this role.
✨Practice Your Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly and confidently. You might want to do a mock interview with a friend or family member to get comfortable with speaking about your skills and experiences.