Could you give the best service to inbound and outbound customer calls?
The ideal person will have/be:
- Previous experience of a customer service environment.
- Proven track record of achieving targets in a busy environment.
- A strong working knowledge of computerised systems such as customer databases (experience of CDK would be advantageous)
- Demonstrate a professional and confident approach in dealing with both staff and customers.
- Ability to work as part of a team and the genuine desire to succeed.
- Excellent communication and presentation skills.
And if possible (but not essential) have:
- At least 1 year experience of working in either a contact centre or a sales role.
- Previous experience of working in a similar role in the motor trade.
In addition to filling this vacancy Agnews, reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the "live" period, you may be offered the post, if eligible and based on the information you have previously provided.
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Crm/Vwba/26 - Crm Executive employer: Agnew Group
At Agnew Group, we pride ourselves on fostering a supportive and inclusive work environment where hard work and loyalty are recognised and rewarded. Located in the vibrant city of Belfast, our Sales Administrator role offers hands-on training and outstanding career growth opportunities within the automotive sector, making it an ideal place for ambitious individuals to thrive and contribute to our team's success.
