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- Tasks: Provide top-notch service to inbound and outbound customer calls.
- Company: Join a dynamic team in the motor trade with growth potential.
- Benefits: Outstanding career opportunities and a supportive work environment.
- Why this job: Achieve targets and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and a passion for teamwork.
- Other info: Flexible working hours and a chance to excel in your career.
The predicted salary is between 28800 - 43200 £ per year.
Could you give the best service to inbound and outbound customer calls? Are you passionate about achieving realistic targets?
The ideal person will have/be:
- Essential
- Previous experience of a customer service environment.
- Proven track record of achieving targets in a busy environment.
- A strong working knowledge of computerised systems such as customer databases (experience of CDK would be advantageous).
- Demonstrate a professional and confident approach in dealing with both staff and customers.
- Ability to work as part of a team and the genuine desire to succeed.
- Have a flexible approach to working hours.
- Desirable
- At least 1 year experience of working in either a contact centre or a sales role.
- Previous experience of working in a similar role in the motor trade.
If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.
For further information including a full Job Description and to submit your application, click the Apply icon.
CRM Executive employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Executive
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you chat with them, drop in some knowledge about their recent projects or achievements.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the CRM Executive role. Highlight your customer service experience and how you've smashed targets in the past.
✨Tip Number 3
Show off your tech skills! If you’ve worked with customer databases before, make sure to mention it. If you have experience with CDK, even better—let them know!
✨Tip Number 4
Be flexible and positive! They’re looking for someone who can adapt to different situations. Show that you’re a team player and ready to tackle challenges head-on. And remember, apply through our website for the best chance!
We think you need these skills to ace CRM Executive
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous customer service experience in your application. We want to see how you've handled calls and achieved targets in busy environments, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for the CRM Executive role. Mention any specific experience with customer databases, especially if you’ve worked with CDK. It’ll show us you’re serious about this position!
Be Professional and Confident: Your written application should reflect a professional tone. Use clear language and structure your thoughts well. This is your chance to demonstrate the confident approach we’re looking for!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Agnew Group
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss your previous experiences in handling calls and resolving issues. Think of specific examples where you went above and beyond to meet customer needs.
✨Familiarise Yourself with CRM Systems
Since the role requires knowledge of customer databases, make sure you understand how these systems work. If you have experience with CDK or similar software, be prepared to talk about it. If not, do a bit of research to show your willingness to learn.
✨Demonstrate Your Target-Driven Mindset
Prepare to share instances where you successfully met or exceeded targets in a busy environment. Use metrics or specific achievements to back up your claims. This will show that you’re results-oriented and can thrive under pressure.
✨Show Your Team Spirit
The job requires teamwork, so think of examples where you collaborated effectively with colleagues. Highlight your ability to adapt and support others, as well as your flexible approach to working hours. This will demonstrate that you’re a great fit for their team.
