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For Companies At a Glance
- Tasks: Deliver exceptional customer service and meet targets in a fast-paced environment.
- Company: Join the prestigious Mercedes-Benz team in Belfast.
- Benefits: Competitive salary with outstanding career growth opportunities.
- Other info: Exciting opportunities for motivated individuals looking to excel in their careers.
- Why this job: Be part of a dynamic team and make a real impact on customer experiences.
- Qualifications: Experience as a Service Advisor or Manager, strong communication skills, and 5 GCSEs.
The predicted salary is between 35000 - 39000 £ per year.
Job ref: SSA/MBB/26
Job type: Permanent
Location: Mercedes-Benz, Belfast 6 Boucher Crescent BT12 6HU
Salary: £35,000 - £39,000 OTE Depending on experience
Closing date: Friday 22 May 2026 12:00
Job summary
Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets? You don't need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.
The ideal person will have/be:
- Current Service Advisor or Manager in the motor trade
- Confident communication skills
- Enthusiasm for delivering a 5-star customer experience
- Driven and thrives in a fast-paced environment
- Possess a full, valid driving licence (aged over 21 for insurance purposes)
- Strong administrative skills
- At least 5 GCSEs at Grade C or above (or equivalent)
- Motivated and ambitious to achieve financial targets
If you think you can demonstrate these skills we want to hear from you. If successful we can offer outstanding career opportunities.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Senior Service Advisor in Belfast employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Advisor in Belfast
✨Tip Number 1
Get to know the company! Research Mercedes-Benz and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Senior Service Advisor, you'll need to connect with customers effectively. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Prepare for a fast-paced environment. Think of examples from your past experiences where you've thrived under pressure. This will demonstrate your ability to meet targets and deliver that five-star customer experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about the role and ready to take the next step in your career.
We think you need these skills to ace Senior Service Advisor in Belfast
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for delivering a five-star customer experience in your application. We want to see that you’re not just looking for a job, but that you genuinely care about making customers happy!
Highlight Relevant Experience: If you’ve worked as a Service Advisor or in a similar role, don’t hold back! Share specific examples of how you’ve met targets and contributed to a positive customer experience. We love seeing real-life examples!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff.
Apply Through Our Website: Don’t forget to complete your application on our careers page! It’s the best way for us to receive your details and consider you for the role. Click that Apply button and let’s get started!
How to prepare for a job interview at Agnew Group
✨Know Your Customer Service Basics
Since the role focuses on delivering a five-star customer experience, brush up on key customer service principles. Think about examples from your past where you went above and beyond for a customer, as this will show your passion and commitment.
✨Show Off Your Communication Skills
Confident communication is crucial for a Senior Service Advisor. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the job.
✨Demonstrate Your Drive and Ambition
The company is looking for someone who is motivated to meet and exceed targets. Prepare to discuss specific goals you've achieved in previous roles and how you plan to bring that same drive to this position.
✨Familiarise Yourself with the Company
Research Mercedes-Benz and their values, especially regarding customer service. Understanding their brand and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.