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For Companies At a Glance
- Tasks: Deliver exceptional customer service and exceed targets in a fast-paced environment.
- Company: Join the prestigious Mercedes-Benz team in Belfast.
- Benefits: Competitive salary with OTE, career growth, and a dynamic work culture.
- Why this job: Be part of a brand that values customer experience and personal development.
- Qualifications: Customer service experience, strong communication skills, and a valid driving licence.
- Other info: Exciting career opportunities await motivated individuals.
The predicted salary is between 32000 - 36000 £ per year.
Job ref: CSA/MBB/26
Job type: Permanent
Location: Mercedes-Benz, 6 Boucher Crescent, Belfast, BT12 6HU
Salary: £32,000 OTE - £36,000 OTE per annum
Closing date: Friday 01 May
Job summary
Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets? You don't need to be an expert on cars or maintenance, just be passionate about delivering a five-star customer experience.
The ideal person will have/be:
- Experience of working in a customer service role
- Confident communication skills
- Enthusiasm for delivering a 5-star customer experience
- Driven and thrives in a fast-paced environment
- Possess a full, valid driving licence (aged over 21 for insurance purposes)
- Strong administrative skills
- At least 5 GCSE's at Grade C or above (or equivalent)
- Motivated and ambitious to achieve financial targets
If you believe you can demonstrate these skills, please click the Apply button and if successful, we can offer an outstanding career opportunity. If you prefer, please send your CV to.
In addition to filling this vacancy, Agnews reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the "live" period, you may be offered the post, if eligible and based on the information you have previously provided.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Customer Service Advisor in Belfast employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Belfast
✨Tip Number 1
Get to know the company! Research Mercedes-Benz and their customer service values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering a five-star customer experience, make sure you can articulate your thoughts clearly and confidently. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Show your enthusiasm! When you apply through our website, let your passion for customer service shine through. Share specific examples of how you've gone above and beyond for customers in the past.
✨Tip Number 4
Follow up after applying! A quick email or message expressing your continued interest can set you apart from other candidates. It shows you're proactive and really want the job!
We think you need these skills to ace Customer Service Advisor in Belfast
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering a five-star customer experience shine through. We want to see that you’re not just looking for a job, but that you genuinely care about helping customers.
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service. We love seeing how you've met and exceeded targets in the past, so don’t be shy about sharing those achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication skills come across well in your writing. Avoid jargon and keep it professional yet friendly.
Apply Through Our Website: Don’t forget to apply through our careers page! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. Just click the Apply button and get started!
How to prepare for a job interview at Agnew Group
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Understand what makes a five-star experience and be ready to share examples from your past roles where you went above and beyond for a customer.
✨Show Off Your Communication Skills
Practice clear and confident communication. During the interview, make sure to articulate your thoughts well and listen actively. This will demonstrate your ability to engage with customers effectively.
✨Demonstrate Your Drive
Be prepared to discuss how you meet and exceed targets in previous roles. Share specific examples of how your motivation has led to success, whether it’s hitting sales goals or improving customer satisfaction.
✨Familiarise Yourself with the Company
Research Mercedes-Benz and their customer service ethos. Knowing their values and how they operate will help you align your answers with what they’re looking for, showing that you’re genuinely interested in the role.