At a Glance
- Tasks: Lead quality assurance and improvement across diverse care services.
- Company: Agincare, a leading family-run care provider in the UK.
- Benefits: Salary up to £60,000, funded training, discounts, and pension scheme.
- Other info: Join a supportive team with excellent career development opportunities.
- Why this job: Make a real difference in quality care while growing your career.
- Qualifications: Experience in quality management and strong knowledge of CQC regulations.
The predicted salary is between 60000 - 60000 £ per year.
Agincare is strengthening its regional and national Quality function, making this an exciting time to join our growing organisation. As one of the UK’s leading care providers, delivering safe, effective and high-quality services is central to our continued success. We are looking for an experienced, values-led Quality Manager to provide operational expertise across a diverse portfolio of services and to drive quality excellence across the organisation.
About the Role
Reporting directly to the Group Quality Director, you will play a pivotal role in translating quality strategy, governance frameworks and regulatory requirements into consistent, effective practice at service level. You’ll bring energy, structure and pace—ensuring quality activity is risk-based, proportionate and aligned to organisational priorities. This is a senior, hands-on role requiring regular travel across services.
What We Offer
- Salary up to £60,000 per annum (depending on experience)
- Funded training and ongoing career development
- Blue Light Card discounts (travel, retail, leisure and more)
- Employee Assistance Programme (EAP) for you and your family
- Company pension scheme
Key Responsibilities
Quality Leadership & Delivery
- Lead delivery of the quality assurance and improvement programme
- Ensure consistent implementation of audit frameworks
- Drive inspection readiness, including preparation, support and recovery
- Provide expert input into high-risk or complex services
Governance & Compliance
- Ensure effective and consistent governance processes
- Oversee policies and quality procedures
- Maintain compliance with regulatory and internal standards
- Escalate risks appropriately
Regulatory
- Support CQC inspections and regulatory engagement
- Coordinate organisational responses and improvement plans
- Monitor inspection outcomes and emerging themes
- Embed inspection readiness into everyday practice
Quality Intelligence & Improvement
- Analyse data from audits, incidents, complaints and safeguarding
- Identify trends, risks and early warning indicators
- Turn insight into meaningful improvement actions
- Support strategic quality and clinical priorities
Engagement & Visibility
- Maintain a strong presence across services
- Build relationships with operational leaders and Registered Managers
- Promote a positive, improvement-focused approach to quality
What We’re Looking For
We’re seeking a confident, experienced quality professional with strong regulatory knowledge and a proven track record in health or social care. You will have:
- Strong knowledge of CQC regulations across multiple service types
- Experience in a senior quality, governance or regulatory role
- Background across services, especially Learning Disabilities and Supported Living
- Strong understanding of quality assurance and governance systems
- Excellent communication and report-writing skills
- Resilience and the ability to perform under pressure
- A values-driven, supportive approach with the ability to challenge constructively
- Professional registration (e.g. NMC or HCPC)
- Degree-level qualification or equivalent experience
About Agincare
Agincare is proudly celebrating 40 years of caring for communities. As a rapidly growing, family-owned care provider with close to 6000 team members, and expanding every day, we continue to strengthen our services through recent care home developments and the launch of our new not-for-profit Children’s Services. Today, Agincare is one of the UK’s largest care providers, delivering care and nursing homes, home care, extra care, supported living, and live-in care across more than 170 locations across England.
As a signatory of the Care Leaver Covenant, we are committed to supporting care leavers by guaranteeing either an interview or an informal career conversation. We are proud to support the Armed Forces community through our alliance, offering guaranteed interviews to service leavers and members of the military community. All of our services are regulated by the CQC and Agincare is proud to be an equal opportunities employer and encourage applications from individuals of all backgrounds and experiences. At present, we are unable to offer visa sponsorship.
Quality Manager in Castletown employer: Agincare
Agincare is an exceptional employer that prioritises compassion and community impact, making it a fulfilling place to work as a Care Assistant. With fully funded professional training, flexible contracts, and a supportive work culture, employees are empowered to grow their careers while making a meaningful difference in the lives of others. Additionally, Agincare's commitment to inclusivity and support for care leavers and the Armed Forces community further enhances its reputation as a caring and progressive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Castletown
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Agincare.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Agincare.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Agincare, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality Manager in Castletown
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Agincare.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Agincare.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Agincare. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Agincare. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Agincare
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Agincare’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
