At a Glance
- Tasks: Manage calls, schedule appointments, and maintain office files in a supportive care environment.
- Company: Join Agincare, a family-run business dedicated to caring for people since 1986.
- Benefits: Earn £12.25 per hour, enjoy fully funded training, and access a company pension scheme.
- Why this job: Make a difference in people's lives while developing your administrative skills.
- Qualifications: Experience in administration, strong communication skills, and IT competency required.
- Other info: Flexible bank role with opportunities for career growth and support for care leavers.
The predicted salary is between 12 - 16 £ per hour.
Are you a detail-oriented individual with a passion for administration tasks? Are you looking to use your skill set in a rewarding environment with our welcoming and specialised support team at Gorseway care home?
As an Agincare employee you’ll enjoy:
- £12.25 per hour
- Refer a friend scheme earn up to £1000
- Fully funded training up to QCF Level 5
- Company pension scheme
What is required from you?
- A minimum of 12 months on your right to work
- You will be a self-motivated and organised individual with experience within an administrative function, ideally in the Health & Social Care industry.
- You will be able to demonstrate excellent listening, verbal and written communication skills and have a good level of IT competency.
This is a bank role with availability to work from 9am to 5pm every Saturday and Sunday.
A day in the life of an Administrator:
- Answer the telephone, take and relay messages and direct calls to the appropriate person.
- Maintain the office diary, scheduling of appointments and meetings as required and do so with access to the manager’s outlook calendar.
- Communicate effectively with residents, families, staff, and other professionals such as GP, DN and others who may visit the home.
- Understand the arrangements for ensuring that residents are safeguarded against the risk of abuse by identifying the possibility of abuse and preventing it by responding appropriately.
- Ensure all files are up to date and ready for auditing as required.
- Attend staff meetings as required to take minutes for the dissemination of information about the service and service development, peer support and exchange of ideas.
About Agincare:
We’re a family run business that’s been caring and supporting people since 1986. With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices.
Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all.
Bank Administrator/Receptionist employer: Agincare Homes Holdings
Contact Detail:
Agincare Homes Holdings Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Administrator/Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the care industry. A personal recommendation can go a long way in landing that Bank Administrator/Receptionist role.
✨Tip Number 2
Prepare for the interview by researching Agincare and understanding their values. Show us that you’re not just looking for any job, but that you genuinely want to be part of the Agincare family and contribute to their mission.
✨Tip Number 3
Practice your communication skills! Since this role involves interacting with residents and staff, being able to articulate your thoughts clearly will impress the interviewers. Consider doing mock interviews with a friend.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining our team at Gorseway care home.
We think you need these skills to ace Bank Administrator/Receptionist
Some tips for your application 🫡
Show Your Passion for Administration: When you're writing your application, let your enthusiasm for admin tasks shine through! We love seeing candidates who are genuinely excited about the role and can demonstrate their attention to detail.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your relevant experience in administration, especially in the Health & Social Care sector, so we can see how you fit into our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication skills come across well in your writing. Avoid jargon and focus on what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Agincare Homes Holdings
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Bank Administrator/Receptionist. Familiarise yourself with the tasks mentioned in the job description, like managing calls and maintaining the office diary. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
Since this role involves interacting with residents, families, and professionals, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in previous roles, especially in challenging situations. This will highlight your verbal and written communication skills.
✨Demonstrate Your Organisational Skills
Being organised is key for this position. Bring along examples of how you've managed multiple tasks or schedules in the past. You could even mention specific tools or methods you use to stay organised, which will show that you're proactive and ready to hit the ground running.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team culture, training opportunities, or how they ensure resident safety. This not only shows your interest in the role but also helps you gauge if Agincare is the right fit for you.