At a Glance
- Tasks: Lead quality assurance and improvement across diverse care services.
- Company: Join Agincare, a leading family-run care provider in the UK.
- Benefits: Earn up to £60,000, enjoy funded training, and access exclusive discounts.
- Other info: Dynamic role with travel opportunities and a supportive work culture.
- Why this job: Make a real difference in quality care while advancing your career.
- Qualifications: Experience in quality management and strong knowledge of CQC regulations required.
The predicted salary is between 60000 - 60000 £ per year.
Agincare is strengthening its regional and national Quality function, making this an exciting time to join our growing organisation. As one of the UK’s leading care providers, delivering safe, effective and high-quality services is central to our continued success. We are looking for an experienced, values‑led Quality Manager to provide operational expertise across a diverse portfolio of services and to drive quality excellence across the organisation.
About the Role
Reporting directly to the Group Quality Director, you will play a pivotal role in translating quality strategy, governance frameworks and regulatory requirements into consistent, effective practice at service level. You’ll bring energy, structure and pace—ensuring quality activity is risk-based, proportionate and aligned to organisational priorities. This is a senior, hands‑on role requiring regular travel across services.
What We Offer
- Salary up to £60,000 per annum (depending on experience)
- Funded training and ongoing career development
- Blue Light Card discounts (travel, retail, leisure and more)
- Employee Assistance Programme (EAP) for you and your family
- Company pension scheme
Key Responsibilities
Quality Leadership & Delivery
- Lead delivery of the quality assurance and improvement programme
- Ensure consistent implementation of audit frameworks
- Drive inspection readiness, including preparation, support and recovery
- Provide expert input into high-risk or complex services
Governance & Compliance
- Ensure effective and consistent governance processes
- Oversee policies and quality procedures
- Maintain compliance with regulatory and internal standards
- Escalate risks appropriately
Regulatory
- Support CQC inspections and regulatory engagement
- Coordinate organisational responses and improvement plans
- Monitor inspection outcomes and emerging themes
- Embed inspection readiness into everyday practice
Quality Intelligence & Improvement
- Analyse data from audits, incidents, complaints and safeguarding
- Identify trends, risks and early warning indicators
- Turn insight into meaningful improvement actions
- Support strategic quality and clinical priorities
Engagement & Visibility
- Maintain a strong presence across services
- Build relationships with operational leaders and Registered Managers
- Promote a positive, improvement-focused approach to quality
What We’re Looking For
We’re seeking a confident, experienced quality professional with strong regulatory knowledge and a proven track record in health or social care. You will have:
- Strong knowledge of CQC regulations across multiple service types
- Experience in a senior quality, governance or regulatory role
- Background across services, especially Learning Disabilities and Supported Living
- Strong understanding of quality assurance and governance systems
- Excellent communication and report‑writing skills
- Resilience and the ability to perform under pressure
- A values‑driven, supportive approach with the ability to challenge constructively
- Professional registration (e.g. NMC or HCPC)
- Degree‑level qualification or equivalent experience
Application Deadline: 22/07/2026
Quality Manager in Castletown employer: Agincare Group
Agincare is an exceptional employer, offering a supportive family-run environment that prioritises the growth and well-being of both its employees and service users. With competitive salaries, funded training, and a commitment to career development, this role as a Quality Manager provides a unique opportunity to make a meaningful impact in the health and social care sector while enjoying a range of employee benefits, including discounts and a comprehensive pension scheme.
