At a Glance
- Tasks: Manage customer accounts, chase overdue payments, and support billing processes.
- Company: Join Agincare, a family-run organisation dedicated to care and support.
- Benefits: Salary up to £30,000, fully funded training, and fantastic discounts.
- Other info: Great career growth opportunities in a dynamic and caring environment.
- Why this job: Be part of a supportive team making a real difference in people's lives.
- Qualifications: Strong numerical skills, attention to detail, and experience in finance roles.
The predicted salary is between 30000 - 30000 £ per year.
Join our dynamic finance team as a Credit Control Assistant, where you’ll play a key role in maintaining healthy cash flow, supporting accurate billing, and ensuring a smooth customer experience. This is a fantastic opportunity for a detail-oriented professional who enjoys problem-solving, building strong relationships, and taking ownership of their work in a supportive and growing organisation.
What's on Offer
- Salary of up to £30,000 per annum DOE
- 40 hours per week, based at our office in Portland, Dorset
- Fully funded training and career development
- Blue Light discount package (fantastic discounts on travel, leisure, entertainment, and more)
- EAP - Employee Assistance Programme (support for you and your family)
- Company pension scheme
What You’ll Be Doing
- Generate customer statements and chase letters on time.
- Chase overdue monies from clients by letter and by phone.
- Administer Probate queries, POA changes and small claims court work.
- Reconcile, maintain and update customer accounts and customer histories on the relevant databases.
- Maintain good working relationships with Branch/Care Home managers and admin staff.
- Maintain strong relationships with Local Council payments staff and work with them to deliver and receive the relevant information regarding block/void/respite/other contracts in order to achieve accurate billing and bring cash in on time.
- Support the receipt and allocation of monies on the Sales Ledger, including maintaining the Direct Debit processes.
- Support the production of timely Debtor Reports, the Monthly Management Accounts, and other information and ad hoc reports as required.
- Provide support and guidance to other members of the credit control team in their achievement of the team’s targets.
- Provide cover for the Credit Control manager in periods of absence.
About you
We’re looking for someone who combines excellent numerical and organisational skills with a proactive, professional approach. You’ll be comfortable managing your own workload and confident in dealing with colleagues and clients at all levels. You’ll have:
- Strong numerical ability and attention to detail
- Excellent written and verbal communication skills
- A confident, customer-focused approach
- Good computer literacy, particularly with Microsoft Excel
- Experience working with financial databases or credit control systems
- Experience in a similar credit control or finance role
Why Agincare?
At Agincare, we don’t just offer jobs - we offer careers with meaning. With a supportive culture, national presence, and real room to grow, you’ll be part of a team that’s proud to make a difference.
About Agincare
We’re a family run business that's been caring and supporting people since 1986. With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across England including our care & nursing homes, home care branches, extra care schemes, supported living properties and live-in offices. Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all.
Credit Control Assistant in Castletown employer: Agincare Group
At Dunboyne Court, we pride ourselves on being an exceptional employer, offering a supportive work culture where every Care Assistant is valued for their contributions. Our team enjoys flexible working hours, comprehensive training, and opportunities for personal growth, all while making a meaningful impact in the lives of our residents. Join us in creating a warm and caring environment that fosters both professional development and genuine connections.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Assistant in Castletown
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Agincare Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Assistant in Castletown
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Agincare Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Agincare Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Agincare Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Agincare Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Agincare Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Agincare Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
