At a Glance
- Tasks: Drive operational improvements and enhance delivery processes for essential infrastructure services.
- Company: Join M Group Energy, a leader in renewable energy and home decarbonisation.
- Benefits: Enjoy 25 days annual leave, flexible working, and a range of employee perks.
- Other info: Dynamic workplace with opportunities for growth and development.
- Why this job: Be part of the net zero transition and make a real impact on communities.
- Qualifications: Experience in operations improvement and strong stakeholder engagement skills required.
The predicted salary is between 45000 - 55000 € per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role is based at our Bury St Edmunds office.
Home Decarbonisation: We’re working to eliminate fuel poverty, providing end‑to‑end management in energy efficiency and carbon reduction. Our team works closely with homeowners and local authority partners to provide home energy advice to prepare for Net Zero. As part of our team, you’ll be at the forefront of the transition to net zero, working with not just those around you, but across the Group – sharing learnings to deliver essential infrastructure services for life.
We are a mission‑led business focussed on the delivery of warmer, healthier and more efficient homes and supporting GB on its journey to net zero. We want our people to feel engaged in the important work the business does and to feel valued for their individual ideas and contribution. We are proud of the return on investment we deliver for funders of our programmes in terms of reductions in energy bill costs, health outcomes and carbon abatement, and of the ESG impacts, captured in AgilityEco’s Impact Report. Our tendering activities include specific social value measures and commitments to clients. Our clients include local authorities, housing associations, energy suppliers and private funders. We engage directly with consumers and provide energy efficiency advice and support, and facilitating whole‑house, fabric‑first energy efficiency retrofit upgrades.
What will you be doing? As an Operations Improvement Manager, you will analyse and map current installation and delivery processes, identifying bottlenecks and improvement opportunities that have real operational impact. Working closely with on‑site operational teams and systems design and development colleagues, you’ll design and implement practical process improvements, define future ('to‑be') ways of working, and support teams through the transition. You’ll help embed new tools, systems, and technologies, improve visibility through better tracking and reporting, and ultimately increase throughput, reduce delays, and support leaders in adapting operations to deliver new business opportunities. The role combines analysis with delivery. The post holder will be expected to move quickly from insight to action and see the changes to completion. The role is very much hands on, working closely with onsite teams to identify what is not working today, fix it, and help transition the business to a more effective and scalable way of operating. The Operations Improvement Manager will be part of the change and not observing it.
What you will bring to the role:
- Experience in operations improvement, continuous improvement, or transformation roles
- Background in a delivery‑led environment (e.g. construction, retrofit, field service, logistics, manufacturing or similar)
- Proven ability to identify issues and implement practical improvements
- Able to prioritise high impact improvements
- Strong stakeholder engagement and influencing skills
- Degree educated in relevant field
- Lean/Continuous improvement qualifications (Lean Practitioner, Six Sigma Green or Black Belt)
What’s in it for you?
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000’s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
In addition, this role offers:
- 25 days annual leave plus bank holidays
- 2 Paid volunteer days per year
About Us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. They include:
- We’re responsible and go further for our people, clients, communities and the planet
- We’re open and seek new and better ways of exceeding expectations
- We’re together and as one team; the whole is greater than the sum of the parts
- We’re ambitious and embrace opportunity, to lead essential infrastructure services for life
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Operations Improvement Manager employer: AgilityEco
At M Group Energy, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that prioritises safety, client satisfaction, and employee growth. Located in Bury St Edmunds, our team is at the forefront of the transition to net zero, providing meaningful opportunities for professional development while making a tangible impact on energy efficiency and carbon reduction. With a comprehensive benefits package, including generous leave, pension schemes, and a commitment to diversity, we ensure our employees feel valued and engaged in their vital contributions to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Improvement Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Operations Improvement Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience in operations improvement. Share specific examples of how you've tackled challenges and made a real impact in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like M Group Energy, and express your interest in working with them. You never know when an opportunity might arise!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining us. It shows initiative and enthusiasm, which are key traits we look for in our team members.
We think you need these skills to ace Operations Improvement Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operations Improvement Manager role. Highlight your experience in operations improvement and how it aligns with our mission at M Group Energy. We want to see how you can contribute to our goal of delivering essential infrastructure services.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you've made a difference in previous roles. Use metrics where possible to demonstrate your impact, like improvements in efficiency or reductions in delays. We love seeing tangible results!
Be Authentic:Let your personality shine through in your application. We value a friendly and respectful environment, so don’t be afraid to show us who you are. Share your passion for energy efficiency and how you can help us on our journey to net zero.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at AgilityEco
✨Know Your Stuff
Before the interview, dive deep into M Group Energy's mission and values. Understand their focus on home decarbonisation and energy efficiency. Being able to discuss how your experience aligns with their goals will show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
As an Operations Improvement Manager, you'll need to demonstrate your ability to identify bottlenecks and implement improvements. Prepare specific examples from your past roles where you've successfully tackled operational challenges and made a real impact.
✨Engage with Stakeholders
Highlight your strong stakeholder engagement skills during the interview. Be ready to discuss how you've influenced teams or clients in previous roles. M Group Energy values collaboration, so showing that you can work well with others is key.
✨Be Hands-On
This role is all about being proactive and hands-on. Share experiences where you've moved quickly from insight to action. Emphasise your ability to not just analyse processes but also to implement changes effectively and see them through to completion.
