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For Companies At a Glance
- Tasks: Manage and grow client accounts while ensuring top-notch customer satisfaction.
- Company: Dynamic company with a fully remote and collaborative culture.
- Benefits: Competitive pay, flexible work, career development, and generous time off.
- Why this job: Join a team where you can build relationships and drive real business growth.
- Qualifications: 2+ years in sales, strong communication skills, and a knack for relationship building.
- Other info: Enjoy Flex Fridays and a supportive environment focused on your success.
The predicted salary is between 28800 - 48000 £ per year.
About the role:
Reporting to our Director of Account Management, the Account Manager will be responsible for managing and growing a portfolio of existing accounts within the company’s book of business. The successful candidate will be a proactive self-starter who is able to identify and capitalize on opportunities to build strong relationships with clients and deliver strong retention & growth within their portfolio of business.
What you’ll be doing:
- Serve as the primary point of contact for a portfolio of assigned accounts, overseeing the entire client experience in relation to the products and services offered.
- Build in-depth knowledge of customers’ business priorities, challenges and initiatives, building and maintaining trusting relationships.
- Develop and execute account plans to achieve revenue growth targets and increase customer satisfaction.
- Identify upsell and cross-sell opportunities within the existing account base and collaborate with other teams to drive revenue growth.
- Achieve high on-time renewal rates within the existing account base.
- Ensure the accuracy and completeness of customer data within our CRM system.
- Analyze account performance metrics and provide recommendations for improving account health.
- Provide regular updates to senior management on account activity and performance, including forecasting and pipeline management.
- Collaborate with the customer success team to ensure customer satisfaction and retention.
- Other duties as required.
What we need you to bring:
- 2+ years of sales experience focused on growing new business or existing business, preferably in a SaaS environment.
- Proven track record of achieving sales targets and growing accounts.
- Demonstrative experience with consultative selling techniques.
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.
- Strong analytical skills and the ability to use data to drive business decisions.
- Ability to work independently, prioritize tasks, and manage time effectively.
- Knowledge of Salesforce or similar CRM software is preferred.
What we offer:
- Fully remote work environment.
- Collaborative culture – and key tools enabling it.
- Competitive compensation package.
- Pension Plan.
- Life Assurance.
- Group Income Protection.
- Employee Assistance Program (EAP).
- Career Development & Progression opportunities.
- Paid Vacation & Personal Days; and Sick days.
- Flex Fridays in Summer, Week off between Christmas and New Year’s.
- No Meetings Fridays.
Account Manager in London employer: Agility PR Solutions
Contact Detail:
Agility PR Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Account Manager role.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. We want you to show off your knowledge about their business priorities and how you can help them grow. It’s all about building those strong relationships!
✨Tip Number 3
Practice your consultative selling techniques. We suggest role-playing with a friend or mentor to refine your approach. Being able to demonstrate your ability to identify upsell and cross-sell opportunities will set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for proactive self-starters like you. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Account Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in managing accounts and achieving sales targets, as this will show us you’re the right fit for our team.
Showcase Your Skills: Don’t just list your skills; give us examples of how you've used them in previous roles. Whether it’s consultative selling or using CRM software, we want to see how you’ve made an impact in your past positions.
Be Authentic: Let your personality shine through in your application. We’re looking for proactive self-starters who can build strong relationships, so don’t be afraid to show us who you are and what drives you.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Agility PR Solutions
✨Know Your Accounts Inside Out
Before the interview, dive deep into the accounts you’ll be managing. Understand their business priorities, challenges, and how your role can help them grow. This will show your potential employer that you’re proactive and ready to build strong relationships.
✨Showcase Your Sales Success
Be prepared to discuss specific examples of how you've achieved sales targets in the past. Use metrics and data to back up your claims. This demonstrates your ability to drive revenue growth and manage accounts effectively.
✨Master Consultative Selling Techniques
Brush up on consultative selling techniques and be ready to explain how you’ve used them in previous roles. Highlight your ability to listen to clients' needs and tailor solutions accordingly, which is crucial for an Account Manager.
✨Familiarise Yourself with CRM Tools
If you have experience with Salesforce or similar CRM software, make sure to mention it. If not, take some time to learn the basics. Being comfortable with these tools will show that you can manage customer data accurately and efficiently.
