Hospital Service Technician in Birmingham

Hospital Service Technician in Birmingham

Birmingham Full-Time 39829 - 48679 £ / year (est.) No working from home possible
Agiliti

At a Glance

  • Tasks: Manage medical equipment to ensure it’s ready for patient care in hospitals.
  • Company: Join Agiliti, a passionate team dedicated to transforming healthcare.
  • Benefits: Enjoy health insurance, paid time off, and tuition reimbursement.
  • Other info: Flexible hours with opportunities for professional development.
  • Why this job: Make a real impact in healthcare while growing your career.
  • Qualifications: High school diploma and customer service experience required.

The predicted salary is between 39829 - 48679 £ per year.

Agiliti is a nationwide company of passionate medical equipment management experts who believe every interaction has the power to change a life. We proudly serve within hospitals, healthcare facilities, and our 90+ local service centers to ensure quality medical equipment is in the right place at the right time for effective patient care. Make an impact in healthcare and grow your career with Team Agiliti!

Full Time

Monday & Friday 11am-7:30pm
Tuesday-Thursday 12pm-8:30pm
REQUIRED to work one weekend every month overnight 10pm-6:30am (Saturday & Sunday)

The Hospital Service Technician is responsible for equipment management tasks within the hospital to keep equipment flowing efficiently throughout the hospital. The HST should be committed to continual improvement of the quality, reliability, and value of our products, as well as the efficiencies of our services. They will be expected to maintain a professional relationship with all hospital staff and other personnel and act as subject-matter experts of customer service.

What You Will Do in This Role

  • Delivers equipment to patient rooms or standby locations in patient-ready condition with appropriate software, accessories, and disposables.
  • Confidently communicates with clinical staff on the topics of equipment features, functionality, etc.
  • Provides a quality service, performs to quality standards, and meets both customer and company metrics.
  • Picks up, cleans, and processes all equipment, preparing it for patient ready use following all company and hospital protocols.

What You Will Need for This Role

  • High school diploma or equivalent.
  • Customer service experience required and prior work experience in hospital setting preferred.
  • Basic computer skills.
  • Willing to work flexible hours, including evenings, weekends and holidays, as well as emergency off-hours as required to support a 24/7 schedule.
  • Able to lift and/or push up to 75 pounds and stand and walk for long periods of time.
  • Be able to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, and stand for long periods of time.

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports.

Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including:

  • health insurance options for Medical, Dental & Vision plans
  • Short- and Long-Term Disability plans
  • Flexible Spending Accounts
  • Health Savings Accounts
  • Life Insurance Options
  • Paid Time Off
  • 401K Saving Plan with employer match
  • Employee Discounts
  • Tuition Reimbursement
  • Daily Pay program
  • Employee Assistance Program
  • wellness programs

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

Primary Job Location: Children's Hospital Birmingham

Additional Locations (if applicable):

Hospital Service Technician in Birmingham employer: Agiliti

Agiliti is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to work-life balance, flexible hours, and a comprehensive benefits package including health insurance and wellness programs, Agiliti fosters a supportive work culture in Cornholme. Employees are encouraged to develop their skills and advance their careers while making a meaningful impact in the healthcare sector.

Agiliti

Contact Details:

Agiliti Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospital Service Technician in Birmingham

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Agiliti.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Agiliti.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like Agiliti, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Hospital Service Technician in Birmingham

Customer Service Skills
Equipment Management
Communication Skills
Quality Standards Compliance
Basic Computer Skills
Flexibility in Working Hours
Physical Stamina

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Agiliti.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Agiliti.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Agiliti. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Agiliti. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at Agiliti

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Agiliti’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!