Field Services Engineer

Wakefield Full-Time No home office possible

Agilitas Energy, a leading integrated developer and operator of distributed solar and energy storage systems, is now hiring a Field Service Engineer.

This position will be responsible for providing field service on PV and BESS facilities for the Company fleet, ensuring that all O&M and Warranty work is undertaken in accordance with the contractual scope and internal standards. This position also interfaces with third-party suppliers of large system components, including inverters, transformers, large-scale energy storage, and equipment conditioning systems. This position reports to the O&M Manager.

Primary Responsibilities

Establish, promote, and maintain good customer service relationships with internal and external team members.
Safely operate, supervise, plan & perform preventive maintenance, troubleshooting, and repairs.
Perform remote diagnostics and troubleshooting of equipment issues using data acquisition and energy management software.
Support software, firmware upgrades (as needed).
Maintain accurate site records of work performed and site issues.
Identify improvements to and contribute to product support procedures, training, troubleshooting guides, and other service documentation.
Other duties as required to support the product return and technical support process.
Be responsible for driving, communicating and bringing to closure open maintenance items effectively, collaborating and escalating issues to the authorized service providers and subcontractors in a lead role.

Key Knowledge, Skills and Abilities

Fundamental knowledge of electrical test and measurement equipment required.
Mechanical and electrical troubleshooting skills with the ability to read and interpret schematics and drawings in relation to physical systems required.
Ability to interface well with vendors, contractors, and team members in a cross-functional environment required.
Experience with troubleshooting hardware and software compatibility issues on PV and BESS required.
Excellent written and verbal communication skills required.
Experience with computer network operating systems required.
Experience using Office tools Excel, PowerPoint, Word required.
Working knowledge of communications protocols such as CAN, Modbus, TCP/IP, DNP3 a plus.
Familiarity with complex controls systems, Real-Time Operating Systems a plus.
Engineering experience with energy storage and power conversion systems a plus.
Knowledge or understanding of generation, transmission and distribution in electric grid systems a plus.
Working knowledge of TCP/IP networking background, especially routing and communications protocols a plus.
Structured problem-solving experience or Lean background a plus.
Knowledge or understanding of computer networks a plus.
Professional electrical license, degree in Electrical Engineering or equivalent technical experience.
Willingness to travel in the Northeast region 70-90%.
Ability to lift and carry material is required.
Must have a valid driver’s license and passport and be willing/able to drive and fly to remote sites, on occasion, as needed.

Position Requirement:

Unfortunately, at this time, we are unable to honor visa sponsorships. Applicants must be authorized to work in the United States without sponsorship now or in the future.

Position Compensation:

Agilitas Energy employee benefits include (but are not limited to):
Competitive salary and bonus potential
Health Savings and Flex Spending Account eligibility
Employee Assistance Program
Access to Group Life and Personal Accident Insurance
Access to Short & Long-Term Disability Insurance

About Agilitas Energy:

The Company’s team of professionals take projects from inception through construction to operations. Our projects are built to high institutional standards to meet the demands of the major stakeholders; namely utilities, off-takers, municipalities, regulators and investors.

No agencies please. Your emails and voicemails will not be returned.