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- Tasks: Lead operational and financial processes while delivering exceptional customer service.
- Company: Agilisys, a leader in digital transformation for public services.
- Benefits: Enhanced pension scheme, health insurance, life assurance, and 25 days annual leave.
- Why this job: Join a passionate team making a real impact in public services.
- Qualifications: 5 years in a team leader role with strong organisational and communication skills.
- Other info: Dynamic environment with opportunities for continuous learning and development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you highly organised, detail-oriented, and passionate about delivering exceptional service? Do you thrive in a fast-paced environment and enjoy leading operational and financial processes? If so, we would love to hear from you!
ABOUT US
Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
OUR VALUES
- Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.
- Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.
- Innovation: we bring together the right technologies and services to design solutions that work.
- Passion: we are passionate about – and dedicated to – public services and improving people’s lives.
THE ROLE
This role is an integral member of the Transactional Finance team, reporting directly to the Head of Transactional Finance. You will play a vital role in leading and shaping both Wigan and Bolton Contracts, ensuring exceptional customer service and value for money. You will manage key operational and financial processes and oversee two direct reports. This is a hands-on role requiring regular in-person collaboration, typically four days per week in our Bolton or Wigan offices.
Key Responsibilities
- Manage service desk requests and procurement workflows
- Coordinate monthly and quarterly invoicing, reconciliations, and reporting
- Maintain product catalogues and pricing for online service portals
- Raise and process purchase orders in Certinia
- Liaise with suppliers to secure competitive pricing and ensure timely delivery
- Monitor stock levels and manage asset records, including tagging and CMDB updates
- Handle warranty and out-of-warranty repairs
- Prepare and issue invoices (manual, milestone, and proforma)
- Support contract renewals for third-party services, SSL certificates, and domain names
- Manage monthly overtime and on-call payment processes
- Coordinate recognition and award purchases for long-service milestones
- Work closely with wider finance and business units to ensure smooth adoption of new tools and procedures through effective communication and training
ABOUT YOU
The ideal candidate will be a proactive and collaborative team leader with a strong background in financial and administrative operations.
The Ideal Candidate
- Minimum of 5 years’ experience in a similar team leader role
- Strong organisational skills and ability to manage multiple priorities
- Excellent communication skills, both written and verbal
- High attention to detail and accuracy in financial and administrative tasks
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
- Willingness to learn new systems and tools
- A proactive approach to problem-solving and continuous improvement
- Ability to build strong relationships with suppliers and internal teams
- Comfortable handling deliveries and stock management
WHAT WE CAN OFFER YOU:
This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development. Benefits include:
- Enhanced Pension Scheme
- Health Insurance
- Life Assurance
- Access to exclusive discounts and offers through the company’s “Perks at Work” scheme
- 25 days annual leave (with the option to buy more)
PROCESS
Simply submit your CV. By submitting your CV, you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing talentacquisition@agilisys.co.uk – but please note that this means we will no longer consider you for the role you have applied for. We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent.
Business Office Team Leader in Wigan employer: Agilisys
Contact Detail:
Agilisys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Office Team Leader in Wigan
✨Tip Number 1
Get to know the company inside out! Research Agilisys, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent verbal and written communication, consider doing mock interviews with friends or using online platforms to refine your pitch and responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Agilisys family.
We think you need these skills to ace Business Office Team Leader in Wigan
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Business Office Team Leader role. Highlight your organisational skills and any relevant financial operations experience to catch our eye!
Showcase Your Leadership Skills: As a team leader, it’s crucial to demonstrate your ability to manage and motivate a team. Share examples of how you've successfully led projects or teams in the past to show us you’re the right fit.
Be Detail-Oriented: Since this role requires high attention to detail, ensure your application is free from typos and errors. A polished application shows us you care about accuracy and professionalism.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Agilisys
✨Know Your Numbers
As a Business Office Team Leader, you'll be dealing with financial processes regularly. Brush up on your financial terminology and be ready to discuss your experience with invoicing, reconciliations, and procurement workflows. This shows you’re not just familiar with the tasks but can also lead them effectively.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational prowess. Think about times when you managed multiple priorities or streamlined processes. Being able to articulate these experiences will demonstrate your capability to handle the fast-paced environment at Agilisys.
✨Communicate Clearly
Excellent communication is key in this role. Practice explaining complex ideas simply and clearly. You might be asked how you would liaise with suppliers or train team members on new tools, so be ready to showcase your communication style and adaptability.
✨Emphasise Your Passion for Public Services
Agilisys values passion for improving public services. Be prepared to discuss why you care about this sector and how your previous experiences align with their mission. Showing genuine enthusiasm can set you apart from other candidates.
