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- Tasks: Support schools with MIS software, providing training and technical assistance.
- Company: Agilisys, a leader in digital transformation for public services.
- Benefits: Enhanced pension, health insurance, life assurance, and 25 days annual leave.
- Why this job: Make a real difference in education while developing your tech skills.
- Qualifications: Experience with MIS solutions and strong communication skills required.
- Other info: Join a diverse team focused on continuous learning and growth.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid
Division: MIS Support
Reports to: MIS Manager
Are you ready to drive digital transformation and innovation within a dynamic organisation focused on delivering exceptional public services? Do you have a passion for helping clients harness the power of technology to solve complex challenges and improve experiences? Do you want to have the opportunity to develop and implement schools' administrative software, providing technical and management information support to schools, ensuring effective implementation and continuing operation of management information systems? If so, we would love to hear from you!
ABOUT US
Agilisys is at the forefront of digital transformation and innovation in the public services sector. With over two decades of experience, we have established ourselves as a trusted partner for governments, local authorities, and organisations nationwide. Our mission is to empower our clients to deliver exceptional public services by harnessing the full potential of technology and data.
OUR VALUES
- Partnership: we become one team and family with organisations, helping them to navigate change and stay agile.
- Integrity: our people really care, going beyond the brief to make change happen for organisations and citizens.
- Innovation: we bring together the right technologies and services to design solutions that work.
- Passion: we are passionate about - and dedicated to - public services and improving people's lives.
THE ROLE
The Schools Support Analyst is a vital role within Agilisys and this role will promote the effective use of MIS within schools and provide day to day comprehensive support.
Key Responsibilities
- Provide telephone, remote and onsite support across the entire range of supported MIS software modules.
- Complete relevant documentation and service desk calls in accordance with the MIS SLA which is in place.
- Be responsible for the support of the MIS Systems.
- Upgrade and installation of ESS software, including implementing and co-ordinating new systems as necessary.
- Maintain a high level of expertise with MIS products both those that are currently in widespread use and others that may become significant for the work of schools.
- Create or develop training and support materials for supported MIS software and ensure that these are kept up-to-date and regularly reviewed.
- Help deliver training courses in a range of software modules to a high standard monitored by course evaluation questionnaires.
- Promote the effective use of MIS to raise standards in schools and make recommendations for improvement.
- Support the team with delivering training courses / webinars.
Opportunity
This role is an excellent platform for experienced professionals to take their career to the next level. As a Schools Support Analyst, you will have the opportunity to work in a challenging and rewarding role, providing comprehensive support to schools and enabling them to maximise the use of ICT systems.
ABOUT YOU
The ideal candidate will have a track-record in delivering results while embracing change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
The Ideal Candidate
- A minimum of 3 years experience working with MIS (Sims, FMS and Arbor) solutions in a school or support team.
- Experience of delivering training courses.
- Good understanding of MIS and IT support issues.
- Good knowledge of Microsoft Office.
- Experience of providing support, advice and training in the use of MIS systems.
- Knowledge of schools procedures, working practices and statutory requirements.
- Relevant experience in the education sector preferred.
- Ability to communicate clearly both in writing and orally to different audiences.
- Ability to prepare and run effective training courses.
- Ability to work on own initiative and as part of a team.
- Ability to work flexibly and respond to changing solutions.
- Ability to identify problems and implement solutions.
- Ability to respond to the changing needs and priorities within the education environment.
- Ability to write clear concise instructions/training manuals.
WHAT WE CAN OFFER YOU
This role will offer exposure to the right mix of challenges, within a culture that promotes continuous learning and development.
Benefits include:
- Enhanced Pension Scheme
- Health Insurance
- Life Assurance
- Access to exclusive discounts and offers through the company's "Perks at Work" scheme
- 25 days annual leave (with the option to buy more)
We have a rigorous recruitment process, which we use for all our roles to ensure we attract the very best talent. Individuals seeking employment at Agilisys must note that we see diversity as something that creates a better workplace and delivers better outcomes. As such, we are keen to maximise the diversity of our workforce and actively encourage applications from all.
Schools Support Analyst in Southport employer: Agilisys
Contact Detail:
Agilisys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Schools Support Analyst in Southport
✨Tip Number 1
Network like a pro! Reach out to your connections in the education and tech sectors. Attend events, webinars, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with MIS systems and any training materials you've developed. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by researching Agilisys and their approach to digital transformation in public services. Be ready to discuss how your experience aligns with their mission and values. Tailor your answers to show you're a perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Agilisys.
We think you need these skills to ace Schools Support Analyst in Southport
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with MIS solutions like Sims, FMS, and Arbor. We want to see how your skills align with the role of Schools Support Analyst!
Showcase Your Passion: Let us know why you're passionate about improving public services through technology. Share any relevant experiences that demonstrate your commitment to helping schools maximise their use of ICT systems.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to explain your qualifications and experiences, as we appreciate clarity in communication.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Agilisys
✨Know Your MIS Inside Out
Make sure you brush up on your knowledge of Management Information Systems, especially Sims, FMS, and Arbor. Be prepared to discuss how you've used these systems in the past and how they can be improved in a school setting.
✨Showcase Your Training Skills
Since delivering training courses is a key part of the role, think of examples where you've successfully trained others. Be ready to explain your approach to creating training materials and how you ensure they're effective and engaging.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your ability to identify issues quickly and implement effective solutions, especially in a fast-paced educational environment.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, both verbally and in writing. You might be asked to explain complex technical concepts to non-technical stakeholders, so showcasing your communication skills will be crucial.
